Lisa
Love the app service . There are alot good friendly drivers. Good price. Like to see be 3 hours , even amount why 2 half? Also, biggest issues are all the constant delays. Plus, if delayed on transfers , some drivers be cool about time , not charging more, not our fault. Some aren't get upset , made pay. Not our issues. Last, if going to be late and make us wait, don't charge extra or Because your late, that's ok.?? But we still have to pay? Makes no sense. Do better please. Thanks for a grea
Jonathan George
The app itself is acceptable 3-4 stars. It generally does what it's supposed to do, but will occasionally forget to hail a ride at the expected time. The service, however, seems to just be a way for the city to subsidize UTSA as there are never any rides available during class time hours. Tbh, I'd rather pay more in tax and have a mostly empty bus running than have to buy an Uber everyday so I can make it to my bus stop to get to work. If you're considering Via Link as a reliable option, don't.