VIA Link

4.4
383 reviews
10K+
Downloads
Content rating
Everyone
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About this app

VIA Link lets you book personalized, express transit in San Antonio.
Updated on
Sep 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
381 reviews
Jessica Good
August 16, 2023
Liking this a lot more. I had a ton of issues when this first rolled out, but most issues are fixed. Just remember to choose a time. Some stops aren't very good, because crossing over Bandera to go an opposite direction is not very friendly. I have been enjoying it a lot more after someone on the phone helped me choose a better stop to get picked up at from where I go. Hoping to see more improvements on pickup spots. Overall tho, great app.
3 people found this review helpful
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Rachel Hopper
November 28, 2021
Very easy to use the app, and definitely was confusing to set up on my first trip because my location on the map sent me to a pickup spot across the street. Despite this, every driver I found was friendly, and I enjoyed using the app. Recently, it seems that VIA Link has changed their service - and for the worse. They only pick you up and drop you off *near* a location, not at a specified spot or sometimes not anywhere near where you want to go at all. Displeased with this service at the moment.
29 people found this review helpful
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A Google user
June 14, 2019
Great for making connections without a long wait. Need to improve pick-up and drop-off locations! Broaden the search format to show the nearest pick up/drop off spots to you based on location. Versus having current location automatically inserted in the search bar to get redirected to a page that says where you are isn't an available pick up, we can find no rides for you, call customer support. Not helpful at all, especially when you are not familiar with the area. Also, Expand the coverage area
26 people found this review helpful
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What's new

New features, improvements, and bug fixes.