MyZoomo

3.5
167 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The MyZoomo App is the complete Zoomo Companion.

Locate your Zoomo
- Easily find and locate your Zoomo. Whether you’re nearby or travelling - pull up the MyZoomo App to find where your Zoomo GPS last pinged
- Copy your most recent Zoomo location and navigate to it
- Ring the alarm on your Zoomo to prove ownership or valid that the Zoomo is connected to you. Useful during a theft recovery.

Secure your Zoomo (available on Sport and Zero Models)
- Remotely engage the Anti-Theft Lock on your Zoomo to prevent potential theft
- Disengage the Anti-Theft Lock on your Zoomo to enable Pedal Assist Mode

Manage your Subscription
- View your current subscription and upcoming payments and keep on-top of your payments
- View and download invoices for recording-keeping
- Update your payment method incase your card has expired or changed

Book a Repair
- Locate nearby Zoomo Workshops to book a repair and keep your Zoomo maintained
- View operating hours of Zoomo Workshops nearby and book in available slots
- Receive email confirmation when your booking has been confirmed

Zoomo Support
- Engage with Zoomo Support to help answer the most frequently asked questions
Updated on
Nov 20, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.5
167 reviews
sleepyIC
November 8, 2025
Thank you for finally fixing the app. At least billing section is accessible and works now.
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Md Sanjidul Haque
November 9, 2025
Worst customer service I have ever experienced. They don't bother to offer enough repair service appointments to their customers. Even after contacting them through customer support, they did nothing. Just sit there to find ways to cut customer's pocket. But never forget to deduct weekly subscription charge. If you want to terminate your contract early due to their lack of customer service, still they will charge you with so called breakout fees. They just don't care about customer. What a shame
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Leo Kk
August 25, 2023
App does not work . 1) The remote lock/ unlock don't work. My bike is currently locked and I press unlock on the app and waits for awhile then just goes back to locked. 2) There is no buttons anywhere that say book a repair . 3) Responses are slow and the store has working number to contact them on. Regret getting zooomo , I will go with other cheaper companies. The app is obviously not maintained by the developers. Avoid
15 people found this review helpful
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Zoomo
August 28, 2023
Hey Leo, thanks for the detailed review. Upon looking at your Zoomo Account - we can see that the Zoomo eBike you have is currently unlocked and the ability to Book a Repair is available within the app. If you could email our Development Team directly at `myzoomologs@ridezoomo.com` with a screenshot of the problem you have - we'll be able to help!

What’s new

### 🐛 Bug Fixes
- Prevented navigation crashes with safe navigation and deeplinks
- Fixed build crashes
- Fixed OTP issues when changing your mobile number