MyZoomo

Zoomo

About this app

The MyZoomo App is the complete Zoomo Companion.

Locate your Zoomo
- Easily find and locate your Zoomo. Whether you’re nearby or travelling - pull up the MyZoomo App to find where your Zoomo GPS last pinged
- Copy your most recent Zoomo location and navigate to it
- Ring the alarm on your Zoomo to prove ownership or valid that the Zoomo is connected to you. Useful during a theft recovery.

Secure your Zoomo (available on Sport and Zero Models)
- Remotely engage the Anti-Theft Lock on your Zoomo to prevent potential theft
- Disengage the Anti-Theft Lock on your Zoomo to enable Pedal Assist Mode

Manage your Subscription
- View your current subscription and upcoming payments and keep on-top of your payments
- View and download invoices for recording-keeping
- Update your payment method incase your card has expired or changed

Book a Repair
- Locate nearby Zoomo Workshops to book a repair and keep your Zoomo maintained
- View operating hours of Zoomo Workshops nearby and book in available slots
- Receive email confirmation when your booking has been confirmed

Zoomo Support
- Engage with Zoomo Support to help answer the most frequently asked questions

Ratings and reviews

Worst customer service I have ever experienced. They don't bother to offer enough repair service appointments to their customers. Even after contacting them through customer support, they did nothing. Just sit there to find ways to cut customer's pocket. But never forget to deduct weekly subscription charge. If you want to terminate your contract early due to their lack of customer service, still they will charge you with so called breakout fees. They just don't care about customer. What a shame

Thank you for finally fixing the app. At least billing section is accessible and works now.

The app is horrible just like the customer service. You won't be able to book a repair because the app will just crash and close itself, customer support won't answer you for weeks, they don't have a phone number in 2023. They will lock your bike and threaten you with taking your bike even if you pay.. Only thing they interested in is money.

What’s new

### 🚀 Features
- Support deep links into Book Service with asset selection and login challenge

### 🐛 Bug Fixes
- Adds moped detection on book service via deep links
- Hides mopeds from asset selection in book service