As long as you have good WiFi exactly where you mount the door bell then you'll have no issues. If you use a WiFi repeater, you'll get connection problems if you try to connect on the same WiFi network. Only solution is a WiFi mesh network. Video quality pretty ropey but the app works really well, movement detection is brilliant.
It's hit or miss if this will work. You need the app to actually use the device. Ring needs to figure this out. If you pay for the device and the app fails to work properly ALL the time, it is how you get sued. They've made millions! HOW can their IT dept NOT get it right?!
Great product. Love the recording on the app and on the website. Only improvement I like to see is I wish RING would allow or implement more option for the My Neighborhood video recording. Too many times I have question for the video but can not communicate with the uploader. Please update this. Cool feature on the app but starting to dislike it because of no communication option.
Still no fix for when I have my Samsung Gear 3 Frontier on Bluetooth enabled and my Ring app on my phone alerts me to a camera sensor going off. I click on the App and it tries to call my own number via my Bluetooth smartwatch. I am NOT trying to run this on my watch. Fix the bug. Disabling Bluetooth to use my cameras is annoying. No support for this problem.
I love my Ring Pro but the option to turn night mode on and off is LONG overdue, WHERE IS IT?! The sensor that triggers it on/off automatically is very unreliable... I may have to switch to a different doorbell service this is getting ridiculous.
Continually freezes on my LG V20 when trying to Live Stream or Answer Motion/Doorbell (on Ring Doorbell). Works fine on Android Tablets and iOS. Just frustrating to ist on my LG V20 smartphone....
The latest update to the Ring app includes bug fixes.
Having trouble with Ring? Get help at ring.com/help. As always, feel free to send feedback to email@example.com.