As long as you have good WiFi exactly where you mount the door bell then you'll have no issues. If you use a WiFi repeater, you'll get connection problems if you try to connect on the same WiFi network. Only solution is a WiFi mesh network. Video quality pretty ropey but the app works really well, movement detection is brilliant.

It's hit or miss if this will work. You need the app to actually use the device. Ring needs to figure this out. If you pay for the device and the app fails to work properly ALL the time, it is how you get sued. They've made millions! HOW can their IT dept NOT get it right?!

Great product. Love the recording on the app and on the website. Only improvement I like to see is I wish RING would allow or implement more option for the My Neighborhood video recording. Too many times I have question for the video but can not communicate with the uploader. Please update this. Cool feature on the app but starting to dislike it because of no communication option.

Still no fix for when I have my Samsung Gear 3 Frontier on Bluetooth enabled and my Ring app on my phone alerts me to a camera sensor going off. I click on the App and it tries to call my own number via my Bluetooth smartwatch. I am NOT trying to run this on my watch. Fix the bug. Disabling Bluetooth to use my cameras is annoying. No support for this problem.

I love my Ring Pro but the option to turn night mode on and off is LONG overdue, WHERE IS IT?! The sensor that triggers it on/off automatically is very unreliable... I may have to switch to a different doorbell service this is getting ridiculous.

Continually freezes on my LG V20 when trying to Live Stream or Answer Motion/Doorbell (on Ring Doorbell). Works fine on Android Tablets and iOS. Just frustrating to ist on my LG V20 smartphone....

Always something different happening. Night time always shows black and white even if lights are on. Not sure if it's my cameras or app. Getting tired of calling and everybody telling me to reset everything over and over.

CANNOT RECOMMEND FOR ANDROID USERS AT THIS TIME; HOWEVER, THE IPHONE APP IS WORKING PROPERLY. Viewing when motion/doorbell alerts are detected hangs on Android. Works properly on iPhones (our household has both). Will update review once Android issue is resolved. Often hangs on live view on Android, as well. [UPDATE 2017-06-21] The new Ring data center update on 2017-06-19 appears to have solved the hangs when viewing events on Android. However, answering motion/ring alerts still hangs.

Great concept, love the motion notification but I have not been able to answer an actual ring, not 1 time! Everytime I go to answer, it's not available or freezes. That's just not acceptable! I'm not happy about it.

You guys need to stop trying to control every single aspect of your system before I had no issues Halfway Around the World I was able to connect without any problems but now I haven't been able to connect in 2 months and nothing on my side has changed and I pay for the cloud service you guys offer. in the world of today where everything works with everything you guys have on paper compatibility with smart hubs the only problem is you always end up having to use the app in order to have the service. I have a Samsung SmartThings Hub and I'm able to connect cameras that are not even compatible on paper with their system and yet you guys are right there one of the only compatible doorbells and besides from telling me that your system is ready it does absolutely nothing else. the fact that you guys have such a closed infrastructure and force us to use an application that doesn't even work correctly makes the whole point of using the system like yours really annoying but I have to give it to you your customer service for an RMA was stellar

Since June 19th update, live view via cellular for Door Bell Pro is broken. If you are a pixel owner beware !!! Please fix it. Worked fine before that !!! Customer support is patient and currently case assigned to level 2

Live view very often displays a blank screen which is really annoying. Have 2 chimes that are connected but can't change the ringtone on either of them, just says updating every time. Started from scratch 3 times, reinstalled the application numerous times, cleared the cache multiple times a day! Taking it back to Argos to swap for another one. Really hoping the next one is problem free or I'll be going back for a refund! Using with Samsung galaxy S7 edge. Feeling fed up with it ☹

Connectivity is hit or miss. By the time it connects someone had come and gone from my front door. Live view takes a long time as well.Often says there is an error.

The need to update app so it plays well with the orientation of the phone or tablet, this after my watching for four months. No live view? Why the big delay in recording motion video? Always get the person walking away from door.

Great device, motion zones work well. It would be nice if videos didn't open up in landscape by default. Its a bit cumbersome to just check a video quickly or jump between multiple.

ring died warranty replaced with ring pro no liveview add chime unit single good still no live view . do not waste your time or money. contacting alarm company for professional device.

Recent update 21 July killed motion detection. Only works when button is pushed to ring doorbell.

The app just doesn't work on both iOS or Android after the latest update. It used to work, even though I was only able to see people's back after they knocked at the door

Buggy. Open the app and one of your three cameras will inexplicably just start streaming to you, regardless of the fact that you didn't invoke the Live View feature. When you do you will randomly see a nice black feed with all of the controls available to you. You often to force close the app to get it to stream properly.

Slow and buggy... Needs work.

I cannot get a live video stream from my Samsung S7. Works when I'm using Wi-Fi at home, but when I am using my data - no luck! Help desk was not able to find a fix.

Since the app updated, the live features don't work right and you can't shut off the app

Samsung Galaxy S8+ have volume issue with this app. Volume keep changing up/down most of the time in live view

Great app and great products! 2 small improvement suggestions: - make it possible to enable/disable the motion notifications based on a home/away state (GPS location) - enable proactive notification of low battery state

Not compatible with bluetooth. As of July 2017, the video display on Android doesn't work if Bluetooth is turned on. This is a serious failing.

It's a great app to be home while being away from it. Cloud service let's you watch video after and much more.

After latest update app is not working as well and one camera not accessible at all.

Crashes from time to time.. headache/trouble to install when no existing doorbell..

My "RING" doorbells are still one of the best purchases I have made in the last three years

I think this device is the best thing since the invention of the telephone, it's a great asset to the security conscience masses.

It keeps stopping. I am getting si frustrated!!!!

Live view has a mind of its own

I would like to see a record button that would allow us to record on demand.

Easy set up and very good notifications.

I can even use while in Mexico on vacation.

I think this app is awsome

Sucks

Satisfied

Ring is a great idea. But I have had all sorts of connection issues. I think Chime is a step in the right direction, but it only helps a little. Honestly, I've spent an extra $200 trying to get my super fast, super strong WiFi to all of my cameras and the best connection if can achieve is "ok." Notifications stop working randomly. Live view won't connect to phones randomly. Improved reception needs to be priority one for Ring. The camera and sharing technology is already where it needs to be. Keep me informed.

App seems to work fairly well after a few days of use. Still fine tuning the motion settings and zones. My biggest complaint is that I cannot customize app notification ringtones or vibration settings. (I'm not a fan of the lengthy default ringtone.) Also, my wife's phone (Galaxy S7) just vibrates and doesn't play a notification sounds at all. Please provide us with more options in this area as it has been a fundamental feature in most apps since the early days of Android.