Ring is a very nice add on to our house. Gives a safer feeling for our family. It has come in handy a lot since we had it. That is only when it works. Our WiFi works fine, we have no problems on wifi, ring hardly connects when you get a ring notification or someone rings. We get a lot of connection issues. Same on wife's phone. She has a HTC 10 and I have Droid Turbo.
It worked great for the first week. Now it doesn't upload video capture. I've reset everything changed to channel 6. The device appears to work just won't stay stable uploading motion captures. All outbound ports unblocked on router. I even added a range extender to maximise the wifi connection.
Still unable to answer door bell!! When will you fix this. Lg g6 doesn't work on Wi-Fi with 40mbps down 7mbps up. Have set qos to prioritise ring. Also doesn't work on 4g lte with 20+mbps down and 8+mbps up. Able to access live view but takes 5+seconds. Watching recorded video works perfectly
The application is worse than the Ring Doorbell. The app says everything is fine yet my Doorbell hasn't worked a full day all weekend. It also reported that I had no WiFi connection to my phone, but mobile data was off so how was I getting anything if I had no WiFi. I wish I had never bothered with either!
In theory this monitoring system is great. But what's not so great is that the cameras have issues Daily. And then the system blames it on our phones. Or just shows a black screen for live view or the motion detected! This is unacceptable, especially if you're relying on this system to be accurate and notify you if there is something wrong. Looking at a black screen is ridiculous. PLEASE....FIX THESE CRUCIAL ISSUES....👎👎👎👎
No longer worth it. Most of the videos recorded are just silent black screens. If I'm even able to access live view, it is usually silent and black as well. The battery routinely discharges despite being hardwired with a low detection range. I'm probably just going to get traditional surveillance and leave the ring as a doorbell since that's all it is good for anymore.
The latest update allows you to use the Ring app to get instant crime and safety alerts when something suspicious happens in your Neighborhood.
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