I absolutely love this app and my Ring 2 doorbell. I installed it myself with the chime pro and I only had one glitch. I contacted Ring through FB messenger and got a reply right away, they checked my service and I did a reinstall and it's fantastic. No issues, no delays, I see everything and can check anytime for activity in the front of my house. Going to add a security light when I get the chance. Love this product and the service. Great job Ring. 👍👍
Live doorbell no longer works. Ring say it's my problem, yet nothing at home has changed. I'm using a Sony Z5 and the modem is 25 feet away. Movements are also on delay. Again Ring hold me accountable. Poor response for a high end market product. I use an air con app, wemo, arlo and nest, none of these products give me issues. So tell me why ring is my problem, I'm tired of useless support email replies.
For some reason my app stopped working. It freezes up every time I try to see who is at my door. I emailed ring and after a week of emails nothing worked and they told me it was my cellular provider. I don't think it is because my wife is on the same provider and has no issues at all. Found out Bluetooth on Android phones locks up live view. You have to turn off Bluetooth in order to use the live view. Customer service is amazing, but they need to fix this Bluetooth issue.
Like others I find the app so slow as to be useless. Unfortunately, turning off Bluetooth does not help me. I have the fastest comcast internet with line of site signal from router to the front door. Five bars on the phone and still connection issues. Sometimes it works. It still takes 10 or more seconds. Serious performance issues.
Relatively good, but live view or trying to check to see who just rang the doorbell freezes up the app and telephone. This issue has been present for a couple of months and is starting to be very problematic. Have the same issue on 3 different Android phones.
My ring pro consistently will spin the white setup ring, and when looking in my phone settings, it has accessed the ability to control my internet. With that being said; even though I have a strong connection at my front door I am unable to connect to my Verizon fios g1100 router even through mac filtering. It's currently a fancy button that does not even make a sound. I switched the breakers and tried the power pack, reinstalled the app, tried port forwarding and yet it's still not finding the connection. WHAT on earth am I supposed to do next honestly it's been so frustrating
Neighborhood Security starts here, use the Ring App to monitor your Ring Cameras and get Neighborhood Alerts.
Now anyone can join the Neighborhood Watch. The latest update allows you to use the Ring App to get instant crime and safety alerts when something suspicious happens in your neighborhood - with or without a Ring device.
We love hearing from our neighbors and we're always looking to improve the Ring App. As always, feel free to send your feedback to email@example.com.