POOR !!! CUSTOMER SERVICE MEMBERS THEY ACT LIKE THEY ARE LEARN AS YOU TALK TO THEM. UNABLE RESOLVE PROBLEMS, I UNABLE TO OPEN UP FAX THAT I SEND OUT... THIS IS MY SECOND YEAR WITH THIS COMPANY. THEY BILLED MY CREDIT CARD BEFORE I COULD CANCEL THEM, I WOULD NEVER USE THEM AGAIN... I'VE HAD SEVERAL ISSUES BESIDES THIS CURRENT ON NOTHING EVERY GET RESOLVED. ON THE PHONE WITH CUSTOMER SERVICE FOR OVER AN HOUR...
Does not allow me to dial out withSIP
I'm having the same problem a few others have mentioned recently. Black screen on call or message, unable to operate phone without forcing Ring to close. This is due to a recent update, never had this issue before because we were able to drag the black layer out of the way. Please fix asap or my company is cancelling subscription. I'll change rating after I see a fix. Very few other gripes, in general does just what it says it will do.
This app is much improved since my original use. RingCentral has come a long way since their early days and now their systems are really good. Excited to see some small tweaks here and there to improve.
For the most part the app works well. Unfortunately listening to voicemails is consistently a problem. When listening to my voicemails in the app the volume is so low I cannot hear the person talking most of the time. I have tried turning the volume up to max on my phone, using headphones connected to my phone with the volume turned up to max and putting the message on speaker phone with the volume turned up to max with no improvement. I have no similar issues with any other apps or calls on my phone outside of the Ring Central app, so I must conclude the problem is with the app itself. Very frustrating to have to go to my PC to listen to my messages!
Garbage app will turn screen black as soon as you make a call or receive a call. If I need customer information it will not display it and will continue to pocket dial even if the phone is placed in my pocket or on the desk.
• Fixed an issue that app stuck on black screen during calls on some devices.
• Stability improvements.
• MMS Text Messaging: You can now send messages featuring images and receive unlimited messages containing images, videos, and other multimedia files. Currently available on select RingCentral Office plans.
• Park Locations: Park and retrieve call from any monitored extension.
• Team Collaboration: Get work done faster with one tap access to RingCentral Glip.
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