After 8/4 Update, No Audio In/Out on Rec'd Calls Exactly what's indicated above. Immediately upon the 8/4 update, the app appears to be broken for incoming calls. I can answer the call but I cannot hear the other party, nor can they hear me. Calls out are fine. Without the incoming calls, the app is worthless. As such, until it is fixed, RingCentral is worthless. This needs to be addressed immediately. Until it's fixed, you should roll back to the previous version.
Can't hear some callers! Randomly, I can't hear callers and they can't hear me. The call shows as accepted in the call log and it's not all calls. I am in the same physical place that I was when I was able to answer the previous call. I'm using Samsung Galaxy S5 and it's all updated. Please help, it's hurting our business!
Doesn't work I have a phone with great specs and an operating system that is compatible. However I keep getting stuck on the end user agreement screen. Keep saying network error, click to refresh. I do but nothing happens. Very frustrated as this app was working previously. I uninstalled and reinstalled as advised by a RingCentral technical representative due to a few minor and random glitches. Now this doesn't work at all!
Horrible! We had nothing but trouble with these phones for over a month! No one seemed to know what was going on or how to fix our issue! If I could give them a ZERO star rating I would!!!
Worked Fine... Not sure what happened with the last update but now can't hear incoming calls. They can hear me just fine. Frustrating when you work remotely and use the app for work calls. Losing money and time trying to figure this out.
A. JOINES I am very frustrated! 8/4 update killed my abilites to recieve calls...what do I do? Please advise!
• Dial into a conference call or meeting with one tap while driving or on the go. Tap "Join Now" in the menu to try it out.
• Cloud Favorites: Favorites are now synchronized across RingCentral apps
• RingCentral® Global Office™: Unify and connect your international workforce around the world. Now supporting Austria, Belgium, Italy, Norway, Portugal, and Taiwan
• Bug fixes
• Synchronize your personal contacts to RingCentral Cloud. Easily access a contact across all your RingCentral apps