This app has some serious problems. The notifications for packages are nice. I can also add visitors and make reservations. However, all the other buttons don't work. When I click on "Send a Message", nothing happens. When I click on the bottom buttons - Community, Message, Discover, Features - nothing happens except the heading at the top changes. Maybe I don't have permissions since I'm leasing an this condo from the owner? Either way, there's no indication whether it's a bug or a permission issue and it's really annoying. Otherwise, it's a useful app, but half the features I can't even use. Very frustrating.
3 people found this review helpful
Rise Buildings, LLC.
8 September 2020
Hi Hashem, thank you for your feedback. Our team is actively looking into this issue.
The app itself breaks a little more with each update, for me at least. all on a good connection: tabbs don't always load correctly, there is no way to get OUT of the "messages" section, and the app sometimes lags like crazy. I consider myself pretty adept with tech and devices, so this app can be a pain to use when it won't cooperate. That being said, when it does work, it works just fine.
1 person found this review helpful
Good concept. Bad product. The design for the features available in the app are promising. However, notifications don't always work and it isn't completely polished. E.g. the notifications categories are not written out. That's a small amount of code to write for a better app experience.