RIU Hotels & Resorts - RIU guest info

3.0
818 reviews
500K+
Downloads
Content rating
Everyone
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About this app

The new RIU app is full of benefits for you! Download it and keep it by your side throughout your holidays.

What can you do?

- Book your holidays in an easy, secure and convenient way at the Lowest Price Guaranteed
- Check the details of your booking
- Access your Riu Class account. Not a member yet? You can register and start making the most of all the benefits!
- Check in online to avoid queues when you arrive
- FInd out about the services and facilities available at your hotel
- Book tables at most of our restaurants and spa treatments, request room cleaning or minibar refills.....
- Notify the hotel of any incident that comes up during your stay
Start enjoying your RIU experience now! And if you like, you can let us know what you think of the new app. We would love to hear your comments so we can carry on making it better each day.

If you have any problems, please contact us via webmaster@riu.com.

Visit us on www.riu.com

FOLLOW US:

• Facebook: /Riuhoteles
• Instagram: /riuhotels
• Twitter: @RiuHoteles
• YouTube (ingles): RiuHotelsandResorts
• Pinterest: /riuhotel
Updated on
May 11, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available

Ratings and reviews

3.0
818 reviews
Kevin Finkle
October 28, 2019
Booking App Only! Installed this to see if it would help at all as a first time stayer with Riu, but it does not have any way to book dinners, check on resort status, explore the nearby area, or anything specific to my trip. App works perfectly fine but my advice would be to simply use their website instead for all the same functions. Hope this helps someone!
29 people found this review helpful
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Adam Jozsa
May 1, 2022
The app is quite handy while at the resort. Opening times, menus for everything. Since there's a lot to choose from it is good to have all the info at hand!
11 people found this review helpful
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Riu Hotels & Resorts
May 16, 2022
Hi Adam! Thank you for your five-star rating! 🤩
William Cook
May 17, 2022
Awful app. Online check in is full of error messages. And trying to send a message to support also gives an error message lol
Did you find this helpful?
Riu Hotels & Resorts
May 20, 2022
Hi William! We have been doing tests and it works correctly. Perhaps there is some data of your reservation that is not being entered correctly, if you would like us to review it, you can contact us through the email appsupport@riu.com 🧐 Thanks for your comment ! We will continue working to evolve our app 📲⭐

What's new

In this new version, we’ve made some performance improvements, fixed some bugs, and added some new features. Update the RIU Hotels & Resorts app and enjoy everything it has to offer!
Thank you for choosing to discover the world with RIU. We hope you like it!