Job Tracking, Technical Service and Field Team Management Application
As Service Pozitif, we provide convenience to companies that want to manage their technical service and field team management processes.
• Customer Module
• Business Tracking Module
• Maintenance Module
• Stock Module
• Offer Preparation Module
• Appointment/Agenda Module
• Device Tracking Module
• Survey Module
• Online Payment
• Virtual Switchboard
* Ability to follow the works easily thanks to the Dashboard
*Customer information cloud storage
* Staff Location Record
* job and service record creation
* Creating an appointment.
* Adding customizable job status statuses and brand model product/device information.
* Notification to personnel and customers in assignments of work / service / service record
* Multi-language support
* Positioning to customer address
* Via service
information can be easily updated
* Service departure time and
staff location tracking
* Special design for easy use on forwarded services (starting and ending jobs)
* adding images and video media to the job detail
* Documentation of completed works in .pdf format with customer signature and sending via mail/sms/whatsapp channels
* Ability to easily monitor job details, customer and device information on the screen
* Ability to perform detailed operations on the CRM panel
* User authorization,
* Online Payment
* Call via exchange
You can easily inform your customers with SMS and e-mail services.
and it is a Technical Service and Service Management Program software with many functional features.