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live freezes. why is this so difficult to fix. other apps have no issue correcting it. update 1-27-26 a few days ago the app was blank every time I opened it. when it came back on line it no longer has the 2026 rodeo. what is going on? update if you reach out they tell you its specific to your phone ie android and to just go online. except online make you have to login every time. also my budy has apple and his doesnt work either. no discounts offered either.
1 person found this review helpful
TR TCC, LLC DBA The Cowboy Channel
May 18, 2026
We're sorry to hear you've been experiencing trouble! If you are still experiencing these issues please reach out to us at customerservice@thecowboychannel.com so we can get it fixed.

Lexie Neff
Fix the freezing! This is the only way to stream the NFR, and you charge an arm and a leg for it, but it freezes for a split second constantly. Even if I back up 5 minutes so it's not live and force the video quality all the way down. Very frustrating when it freezes multiple times in a 14 second barrel run. Kind of hard to appreciate a rodeo when you can only watch half of it.
43 people found this review helpful

Shelby M
This app and subscription does not work if you have a samsung TV. The only recommended fix from the company is a roku for firestick device. They state they are not able to fix it for samsung TVs and not going to work on trying to fix citing it as a samsung issue (despit it used to work on them). If you have the right compatible device, it works fine.
17 people found this review helpful