Roborock

4.7
79.5K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

*Feature support varies by product

Cutting-Edge Software and Hardware:
- PreciSense: Precision LIDAR navigation for efficient home cleaning.
- Sensient: A sensor matrix for safer movement around the home.
- OpticEye: Highly accurate vision-based motion control and navigation
- ReactiveAI: Artificial intelligence for recognizing and avoiding common home objects.
- VibraRise: More effective mopping through sonic vibration, with a mop that can be automatically lifted off the floor.

The Roborock app has been designed to give you total control over your Roborock robot, from home layout to cleaning schedules, cleaning strength, and more. Once you've set it up the way you want it, you can leave your robot to work.

---- Feature Highlights ----

SERIOUSLY SMART MAPPING
After it's first run around your home, your Roborock robot will show you your floorplan and automatically divide your rooms, unlocking a world of customizations.

ADVANCED SCHEDULING
Set multiple schedules from hourly to daily to weekly, hitting different rooms with each one. You can clean the kitchen after breakfast and even the whole house when everyone's gone out.

CUSTOMIZABLE CLEANING
Tailor cleaning to the demands of each room. Crank up suction for the nursery, use more water on tiled kitchens, and lower suction when you need things quiet. The control is yours.

ZONE CLEANING
Draw up to five zones, and clean each zone up to three times, for when you want to tackle more stubborn dirt or just don't need entire rooms cleaned.

NO-GO ZONES
Use up to 10 No-Go Zones and 10 Invisible Walls to avoid thick carpets, keep robots away from delicate art, and more—all without a single hardware add-on.

MULTI-LEVEL MAPPING
Save up to four maps in your home and tailor cleaning to match each floor. Your robot will recognize the floor it's on automatically, so you can simply watch it work.

REAL-TIME VIEWING
Watch your robot move through your home, seeing the exact route it's taken and any obstacles it has avoided along the way.

Feature Compatibility:
- Multi-Level Mapping is available on [TBC] only
- Obstacle avoidance is available on S6 MaxV only
- Room specific suction scheduling is available on [TBC] only
- Room specific mopping is available on S6 MaxV and S5 Max only.

Contact Us
Customer Service Phone: 400-900-1755 (Mainland China)
E-mail: service@roborock.com (Mainland China), support@roborock-eu.com (EU), support@roborock.com (Other Areas)
Updated on
Jan 11, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and App info and performance
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted
4.7
79.5K reviews
Carl Olsen
January 9, 2023
This app is really nice and easy to use. One feature it is missing is the ability to tell the robot which map to use. Instead the robot has to guess based on some initial movements, and it often guesses wrong. This makes it very awkward to use one robot for different floors of the house. Otherwise, it is fantastic, with a few minor bugs and no clear way to report them.
7 people found this review helpful
Did you find this helpful?
Robert “jalapenodadof8”
January 1, 2023
I love this until the last firmware update. Map data became corrupt after that. UPDATE: I had worked too hard to create map the first time and get all the rooms labeled, the room settings customized, etc. Fortunately, I had backed up my maps. When I restored an older map, everything started working again. What causes the in-memory map to become corrupted? Have you considered a setting in the software to auto-backup the map on a regular (e.g. weekly) basis?
4 people found this review helpful
Did you find this helpful?
Roborock
December 31, 2022
Thanks for posting. It's likely that the map is messed up. Without a correct, the robot will have all sorts of issues like this. Would you please delete the current map, and remap the house?If the issue persists, would you please reach out to our support team at support@roborock.com so that we can better assist?
Jonathan Douglas
December 21, 2022
I like that the app has lots of features and is relatively stable. But it desperately needs to have a way to pause routines (like a toggle on/off) for times when you temporarily don't want them to run without having to edit or delete them. Seems like a big oversight.
5 people found this review helpful
Did you find this helpful?

What's new

1. Added a confirmation process before deleting the account to avoid misuse.
2. Optimized the error reminder during the process of networking or firmware upgrading.
3. Provided better message center reminders.
4. Fixed known bugs.