With RocketUp™ you earn rewards and help improve businesses and organizations by providing private and anonymous feedback. Feedback includes suggestions, ideas, complaints, compliments, and questions. At many businesses and organizations, you also earn points towards rewards for answering very quick surveys (one or two questions) or checking in at a location.
As a customer, you can use RocketUp at all types of businesses to:
- Help to improve businesses and organizations by giving private and anonymous feedback - Earn rewards by getting points each time you provide feedback or check-in at a participating business or organization - Ask questions, answer surveys, or submit ideas, suggestions, compliments, or complaints and receive private replies while remaining anonymous
If you own a business or organization, RocketUp will help you harness the power of feedback to improve and increase your business.
- Improve your business or organization by using the ideas, suggestions, surveys, and feedback your receive - Resolve complaints and issues privately, before customers publicly complain on social media or other sites - Better connect to customers and demonstrate that the organization cares what they think - Increase new and repeat customers via the “check in” feature and rewards (a virtual “punch card” loyalty program) and via cross-promotions with other participating organizations
RocketUp can be used to provide feedback to and earn rewards at any type of business or organization, including restaurants, retail shops, fitness gyms, yoga studios, clothing stores, coffee shops, beauty or hair salons, gift shops, markets and grocery stores, convenience stores, auto mechanics, hotels, bank branches, doctor or therapist offices, even non-profits such as museums or theaters. It is designed for mom and pop shops as well as large chains, with flexible and hierarchical reporting capabilities for business owners or managers.