Rotana Rewards

3.7
474 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The completely new & redesigned Rotana app will allow you to search and book over 100 hotels across Rotana’s 6 brands: Rotana hotels & resorts, Rayhaan hotels & resorts, Arjaan hotel apartments, Centro hotels, Edge by Rotana & The Residences by Rotana.

Through the Rotana app you will also be able to:

· Discover and book all Rotana hotels & resorts across the Middle East, Africa, Eastern Europe and Turkey.

· Make instant reservations for your preferred restaurant

· Enrol quickly in Rotana Rewards programmes, save your preferences and earn points when booking your stays

· Access your Rotana Rewards account to manage your profile information, points details, review member benefits and special offers

· Redeem your Rotana Rewards points for hotel stays using the points & cash option.

· Enjoy hassle-free holidays and business travels by using our Online Check-In from within the mobile app

· Browse hotel and destination information including city guides, find directions with maps and call a hotel (if supported by your device).

· Explore the latest Rotana offers and promotions with rotanatimes.com

· Access a range of convenience-boosting services such as pre-arrival arrangements, concierge services, express check-out and the ability to view bills on the go

Not a Rotana Rewards member? Sign up today on our mobile app and get access to a world of exclusive privileges.
Updated on
Jun 14, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.7
474 reviews
A Google user
November 11, 2019
This version of the app is not working. Plus, there was an attempt to include usage of points to cover for hotel costs, as part of your instant redemption feature, but was decommissioned since it crashed. It's no longer satisfactory. I have lived in rotana for several years but after losing points due to a change in exclusive reward number and failure to utilize my points now, I really cant recommend this to my friends & family anymore.
7 people found this review helpful
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Rotana Hotels
November 13, 2019
Hello Kamal, Thank you for sharing your feedback. We are continuously working on updates to enhance the performance of our app. Please contact us at rotana.app@rotana.com if you have any inquiry. We thank you for your patience and apologize for any inconvenience caused. Rotana technical team
A Google user
October 23, 2018
Couldnt even open the app. Keeps shutting down without opening. Uninstalled and reinstalled, reset app, restarted phone, gave more permissions.. nothing helped! Rotana should really invest in a much better app than this. Its shocking that the standard is this low in 2018 for an app. Everyone does everything on an app now!
7 people found this review helpful
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Rotana Hotels
October 24, 2018
Hello Mariam, Sorry to hear that you are facing some technical issues. We are continuously working on updates to enhance the performance of our app. Please contact us at rotana.app@rotana.com if you have any inquiry and in the meantime, we thank you for your patience. Rotana technical team
A Google user
January 12, 2019
This review is for the app not the hotel which is great, the app is horrendous. It only updates if I phone the head office and complain. Can't access the rewards page, however this directs to offer page. I uninstalled and installed twice, avoid use the website from a PC.
11 people found this review helpful
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Rotana Hotels
January 20, 2019
Dear guest, Sorry to hear that you are facing some technical issues. We are continuously working on updates to enhance the performance of our app. Please contact us at rotana.app@rotana.com if you have any inquiry and in the meantime, we thank you for your patience. Rotana technical team

What's new

This new update enhances the customer experience with better offer listing, efficient Restaurant booking and enhanced login.