Rotana Rewards

Rotana Hotels

About this app

The completely new & redesigned Rotana app will allow you to search and book over 100 hotels across Rotana’s 6 brands: Rotana hotels & resorts, Rayhaan hotels & resorts, Arjaan hotel apartments, Centro hotels, Edge by Rotana & The Residences by Rotana.

Through the Rotana app you will also be able to:

· Discover and book all Rotana hotels & resorts across the Middle East, Africa, Eastern Europe & Türkiye.

· Make instant reservations for your preferred restaurant

· Enrol quickly in Rotana Rewards programmes, save your preferences and earn points when booking your stays

· Access your Rotana Rewards account to manage your profile information, points details, review member benefits and special offers

· Redeem your Rotana Rewards points for hotel stays using the points & cash option

· Earn and redeem your points instantly across our food and beverage outlets

· Enjoy hassle-free holidays and business travels by using our Online Check-In

· Explore the latest Rotana offers and promotions with access to our social channel rotanatimes.com

· Access a range of convenience-boosting services such as pre-arrival arrangements, concierge services, and the ability to view bills on the go

Not a Rotana Rewards member? Sign up today on our mobile app and get access to a world of exclusive privileges

Ratings and reviews

The app is now next to useless! It used to be good, but now almost every visit to the app I have to update the app to a new version. Then my password isn't recognised and I have to reset it yet again. I was looking at dates and rooms to try and book a holiday, but I'm beginning to think it'll be easier to book elsewhere.

This version of the app is not working. Plus, there was an attempt to include usage of points to cover for hotel costs, as part of your instant redemption feature, but was decommissioned since it crashed. It's no longer satisfactory. I have lived in rotana for several years but after losing points due to a change in exclusive reward number and failure to utilize my points now, I really cant recommend this to my friends & family anymore.

Older version was much better. New version does not even show or allow to manage ongoing bookings or stays. Totally unpractical and useless app now. Update: Slightly improved, shows stay but lacks NICEST and most useful options from old app, checkout through app and ordering room service through app. Will be waiting for those to come back...

What's new

This new update will enhance the customer experience it terms of viewing tier status and managing member levels. The enhancements allows members to view their current, past and cancelled bookings.