Rotana Rewards

514 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The completely new & redesigned Rotana app will allow you to search and book over 100 hotels across Rotana’s 6 brands: Rotana hotels & resorts, Rayhaan hotels & resorts, Arjaan hotel apartments, Centro hotels, Edge by Rotana & The Residences by Rotana.

Through the Rotana app you will also be able to:

· Discover and book all Rotana hotels & resorts across the Middle East, Africa, Eastern Europe & Türkiye.

· Make instant reservations for your preferred restaurant

· Enrol quickly in Rotana Rewards programmes, save your preferences and earn points when booking your stays

· Access your Rotana Rewards account to manage your profile information, points details, review member benefits and special offers

· Redeem your Rotana Rewards points for hotel stays using the points & cash option

· Earn and redeem your points instantly across our food and beverage outlets

· Enjoy hassle-free holidays and business travels by using our Online Check-In

· Explore the latest Rotana offers and promotions with access to our social channel

· Access a range of convenience-boosting services such as pre-arrival arrangements, concierge services, and the ability to view bills on the go

Not a Rotana Rewards member? Sign up today on our mobile app and get access to a world of exclusive privileges
Updated on
Sep 3, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 2 others
This app may collect these data types
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

503 reviews
Phil Howells
June 27, 2023
The app is now next to useless! It used to be good, but now almost every visit to the app I have to update the app to a new version. Then my password isn't recognised and I have to reset it yet again. I was looking at dates and rooms to try and book a holiday, but I'm beginning to think it'll be easier to book elsewhere.
Did you find this helpful?
A Google user
November 11, 2019
This version of the app is not working. Plus, there was an attempt to include usage of points to cover for hotel costs, as part of your instant redemption feature, but was decommissioned since it crashed. It's no longer satisfactory. I have lived in rotana for several years but after losing points due to a change in exclusive reward number and failure to utilize my points now, I really cant recommend this to my friends & family anymore.
10 people found this review helpful
Did you find this helpful?
Rotana Hotels
November 13, 2019
Hello Kamal, Thank you for sharing your feedback. We are continuously working on updates to enhance the performance of our app. Please contact us at if you have any inquiry. We thank you for your patience and apologize for any inconvenience caused. Rotana technical team
February 25, 2023
Older version was much better. New version does not even show or allow to manage ongoing bookings or stays. Totally unpractical and useless app now. Update: Slightly improved, shows stay but lacks NICEST and most useful options from old app, checkout through app and ordering room service through app. Will be waiting for those to come back...
1 person found this review helpful
Did you find this helpful?
Rotana Hotels
January 16, 2023
Dear Dany, We are sorry to hear that. Our initial focus for this release is for Rotana Rewards members to earn and redeem their points instantly in restaurants. We would like to assure you that the next 2-4 weeks further releases will include viewing past and future bookings, stay information and more. Thank you for your patience Rotana Team

What's new

This new update will enhance the customer experience it terms of viewing tier status and managing member levels. The enhancements allows members to view their current, past and cancelled bookings.

App support