3.6
82 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Receive Mobile and Visual support remotely by connecting to RemoteCall (remotecall.io).

* Getting started
1. Open the RemoteCall app on your mobile device and enter the 6-digit connection code guided by the support agent.
2. Remote connection with the agent's viewer starts.
3. In case of on-site view is needed while mobile support is in progress, support agent can switch to Visual support mode and request permission.
4. If you accept Visual support on the mobile device, video captured from the phone's camera is streamed to the support agent's browser.
5. Support agent can switch back to mobile support mode at any time during the visual support process.

* Key features
- Customers can receive both mobile and visual support with a single app.
- Support agent can instantly switch the mode between mobile and visual support .

* RemoteCall service description
- RemoteCall : fastest remote support service accessed from a web browser without the need to install a remote support program. Easily access PC, mobile, and visual support from a PC or mobile device with a web browser.
- Mobile support: solve device problems by sharing the screen and controlling it remotely.
- Visual support: Share the mobile device's camera capture streaming in real time to check the site and provide solution to the problems directly.

Following option are used to provide the service.
1. Appear on top
- Used for device control status and screen drawing.
2. Camera
- Used for screen sharing during support session.
3. Microphone
- Used for voice support and communication.
4. Installed app list
- Used for viewing the control modules and reviewing updates.
Updated on
Sep 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App info and performance
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
73 reviews
Christopher Smith
June 1, 2021
Free but only a trial everything is locked up so u can see it but not use it .
8 people found this review helpful
Did you find this helpful?
RSUPPORT Co., Ltd.
March 8, 2024
Thank you so much for your kind review! Knowing that you find our mobile app helpful motivates us even more. If you have any suggestions to make the experience even better, we'd be delighted to hear them.
Osman Awuni