Review from Jean Duffy
I think the idea behind this is great. Our dog is always digging his way out of the backyard so we decided to try this. I got it from work for like $14.99. While I would have loved to see this work, I think the installation of it to the phone is the most ridiculous thing ever. I followed the steps to get it to connect but it just continues to try and connect to the phone with no such luck. I've been sitting here for about 30 minutes now waiting for it to connect to the Bluetooth. If it takes this amount of time to connect it when it says it should only take 20 seconds it's not very reassuring. Hopefully I get it to work correctly, then I'll update my review.
November 19, 2017We are committed to 100% satisfaction and would like to help you get set up. Please contact us at firstname.lastname@example.org
Loved the idea. After 2 days of not being able to share app on facebook, constantly having to reload app, virtual leash always losing range when he is standing right beside me. The app for this product, is whats holding this product back. Would love to talk with someone about it. -EDIT- Well its been two months and I see they have added a few things but the app has not been fixed. Still not user friendly, always needs to reload and Oops something went wrong try again later. I guess I will try again in another 2 months.
I believe the concept is great, but the product is awful. It kept telling me that my dog wasn't in range when he was right beside me and showing him in a different part of the neighborhood. I kept it on him as an alternate tag anyway, but the plastic thing holding it to the key ring is so easy to get off that I just caught my dog with it in his mouth about to eat it. I don't recommend it.
Worked for about 15 min, then shows her 1/2 mile from our home while she is sitting on our couch!!! I've emailed the company TWICE and no response!!!! Now this morning, my dog has ran off with the neighbor dog and we have NO WAY of finding her!! Total piece of junk, zero support, don't waste your money!!
I'm trying to register with Facebook and it keeps saying This Facebook account is not supported. What's up with that?
Great app but the app battery usage is very high. It uses a lot of gps in the background.
I board dogs so I love the Pawscout tag/app for the security it gives me! The map is not exact but it gives you an area to look in and peace of mind. Thankfully I haven't had to use the "lost pet" feature but I've tested the gps function and I'm confident it works splendidly. I had some issues with the first tag I bought and the Pawscout support team were extremely helpful and quick to respond. I'd love it if I could enter the dog's weight manually instead of scrolling (as I'm constantly changing it with the different dogs I host) but that's a minor adjustment. I've shared it with my family, friends, and clients. I'm hoping together, we can build up a large community for those stressful times of need!
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