Review from Chantel Prell
Doesn't work bought 3 for my dogs doesn't connect.
November 21, 2017We can help! Email us at email@example.com.
I board dogs so I love the Pawscout tag/app for the security it gives me! The map is not exact but it gives you an area to look in and peace of mind. Thankfully I haven't had to use the "lost pet" feature but I've tested the gps function and I'm confident it works splendidly. I had some issues with the first tag I bought and the Pawscout support team were extremely helpful and quick to respond. I'd love it if I could enter the dog's weight manually instead of scrolling (as I'm constantly changing it with the different dogs I host) but that's a minor adjustment. I've shared it with my family, friends, and clients. I'm hoping together, we can build up a large community for those stressful times of need!
I WANT this to be an awesome app! Just that set up is not too smooth and the big minus for me with this is that it doesn't show a history track-line to see where your pet has been. ...where it has stopped and of stationary anywhere. Its simply a locating app thats it. ...with some pointers to pet related businesses are. If your pet goes missing its nice to have option to send out signals but without history track-line I will never see where the HECK my cat has been going.
This app has not located our dog but ONCE. It is still stuck on found your dog 2 weeks ago at our own house. It makes me doubt that anyone at all has this app in our area of Southern California
My cat has been with me the last 3 days and the app has he somewhere else (hasn't moved). It only worked the first day. I've reached out to pawscout and haven't heard anything back. Save your money.
Edit: had a replacement sent to me. Asked my question 3 separate times, never got a response. If I could give a lower rating, I would. Not sure yet if the replacement will work or if the name plate will re-adhere to it, but not keen on dropping even more on another name plate. Super glue it is, so even if this tag is defective, he at least has a secondary tag. Definitely will not refer this product to anyone, I will, however, tell anyone I see looking, to be wary. Tried it, it worked for about a day. Had issues locating my pet, contacted support, they sent me the same thing it says to try before contacting support. Tried it again, located my pet for about an hour, until I was going to walk him. Tried again today, can't locate my pet. If I could return it, at this point, I would. I'm buying the name plate instead, so he at least has an alternate tag if his comes off. It's not worth the price, because it doesn't work, but if it ever gets fixed, it would be great to have.
Made very poorly. I've had the tracker for about two weeks and its already broke. And why don't you guys have pitbull as an option for breed?
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