Sandbox Parent App

Procare Software

About this app

*Please note that this App will only work for parents with children enrolled at childcare centers who use Sandbox Software, and who have the Sandbox Parent Portal enabled.

The Sandbox Parent App is the easiest way to stay connected with your child care provider. Use the Parent App to communicate directly with teachers in the classrooms as well as centre administrators, and to keep track of your child's daily activities and their milestone moments as they happen. Push notifications ensure that you’ll never miss a moment. You can also pay invoices online and update your child’s information as necessary.

Sandbox Parent App enables parents to:
- View pictures and updates of their children through the Newsfeed and Daily Logs section
- Communicate directly to the center administrator as well as teachers in their children's classes
- View invoices & tax receipts
- Pay invoices and outstanding balances
- Generate statements
- Manage payment cards
- Manage their child’s information, photos, medical information and upload attachments
- View their child’s class and schedule enrollments
- View daily activity logs and attendance history

Ratings and reviews

This app is hot garbage. Been using it for 2 years and no improvements have ever been made. Every day a different feature has an issue. You can't scroll up on the news feed without the page resetting, there's constant network issues, notifications don't come through for days at a time, messages can't be accessed which is pretty major.. devs need to get off their asses and make this thing actually work at least half the time. None of these problems exist with HiMama.

This app seems barebones and barely works with what it offers. Feeds do not refresh peoperly. Scrolling is a pain (scrolling back up requires you pull down and then up, else it tries to refresh the data and ends up getting an error). Notifications for supplies give no heads up outside of a one line entry in the daily logs. App crashes often. Notifications are delayed. Messages to care facilities can't be shared between parents. Just sloppy.

The app is never signed in when I open it. How do you expect an app based on push notifications to work when it signs out every few hours? You can only scroll down on the newsfeed, not up. I constantly get network request errors; I don't even know what's in the daily logs, I've never successfully opened them. It gets a star because I think I get email notifications reliably, though I wouldn't know if I missed some.

What's new

Daily Logs Child selection fix