Once the phone is rebooted for the first time after pairing, it takes forever to connect to the Orbit. Update: this is becoming annoying. Sync doesn't work anymore. It syncs other numbers than displayed on the orbit. Total garbage. Update: don't brush your teeth wearing your Orbit unless you want hundreds if steps to be added to your totals! Update: should get zero stars, since support is useless. They recommend useless actions to try to fix. They don't test the issues although many users experience these exact problems.
Works perfect but after deactivating Bluetooth or restarting the device it loses the connection and never connects again. Please stop with the "force close the app" and other things that don't work... The only thing that works for me is rebooting, connect the watch manually via settings and then open the app and unpair it... This is time consuming and really not the best method... Please fix this Phone: Huawei p9 lite vns-l21 Software:Android 7 stock emui 5.0... The update seems to have fixed it... But I still won't give you 5 Stars because of the time it took you to fix and the bad customer support...
Dear support I have the same problem affter the last update, and it doesnt fix with force stop, please for your help.
Constant problems with the tethering
I used to love my orbit but since I can't get it to pair with my Runtastic Me app I have fallen out of love. It's pretty much useless to me now. I see lots of users are having connection issues so I really want to know what Runtastic is doing to fix this problem. I don't think asking customers to contact tech support is the answer - the answer is for the company to fix the problem so we can go back to loving the products and apps.
The app was working find before... but now everytime i turn airplane mode on then off, my phone can't connect to my orbit watch anymore. The data on the orbit will not sync with my phone and i could not get notification to show on my orbit. :( Update: I can repair my orbit but the same problem occur everytime i restart my phone or turn airplane mode on then off...
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