Why this app not work with Android 7 as well as Android 6... It seem work but it always show recovery. 2 day ago, i were open this app while I cycling mountain bike. Actually i ride more than 40 KMs, but this app tell me ONLY 23 KMs... Why?
Using this (paid) app for years, first on iOS, now on Android. Have many recorded rides. Would give it 5*, but since recently any recorded trip shows max speed 23 km/h, though I know some sections were faster. App shows intermittent red-only sections (i.e. no color gradation, just plain red) wherever speed was actually exciding 23 km/h. So, app "knows" speed was higher, yet plots wrong color trail and legend. Please fix or advise. Alternative is for me to abandon the app.
When internet connection is lost and app gets paused by Android system it stops displaying cached/offline maps (OSM) and GPS track. Very inconvenient, it was working fine before. Contacting support (ticket 480396) lead to nothing as I'm getting template replies by a bot for more than 2 weeks already
Won't log in. I go to the log in page, enter my info, it accepts it no problem.... Then I'm not logged in. Tried about 50 times. Confirmed my credentials about 10 times. Same problem. Uninstalling.
It failed again today. I cannot understand what's happening. In the past used to work very good but now since that last updates it fails. It does not record the track and miss the data. Definitely very disappointed. I will start from today to use another app.
I have both Mountain Bike Pro and Road Bike Pro. For the same route, Mtn. Bike shows 5X the amount of calories burned as Road Bike (643 vs 117 calories). Runtastic's "Zendesk" said that is because "Our calory (sic) calculation is currently based on an expert formula in order to provide our users with a good approximate number. Currently we are not taking the heart rate into consideration, but we are working on a better solution for the future." My response to that is "Wha??????? How does the 'expert formula' explain 5X the calories burned for one vs. the other?" Their support is very poor and you can't believe calorie count calculations. If they allowed picture posting I could show the unbelievable comparison.