Loan Butler by Ruoff Mortgage

Ruoff Mortgage Solutions

About this app

Loan Butler, by Ruoff Mortgage, was created to provide you with a fast and convenient user experience when applying with Ruoff Mortgage. What’s even better — it also gives you the freedom and the power to move your mortgage process along at a rapid pace!

Loan Butler is cutting edge online loan technology that gives you the ability to digitally provide required documentation with a few simple clicks. Initiate a credit check, digitally verify your employment information, and seamlessly transfer asset documentation — which means less paperwork from you. We’ve got your back — Loan Butler is secure, certified, and encrypted, which means your important information is safe with us!

Ratings and reviews

So the app itself was nice. Made the process a little more smooth. The agent(s) Jennifer Goins and her assistant Brooke however were rude, distant, and made me feel as if I were a burden. The phone was never answered when I tried calling and my messages (email and text) were responded to sometimes days later if at all. If you get either of these people as your agents for your own sake ask for someone else.

Was great before the makeover, NOW you can't login without saying forgot password It doesn't show your progress AND most of the time nothing comes down to view when clicked on !!! Only giving 1 star because I have too😕

Login button leads to a blank white screen that doesn't load. Can't use the app if I can't log in 🤷🏼 Using on Android on a Samsung Galaxy for reference