Resorts World Genting

4.6
3.81K reviews
500K+
Downloads
Content rating
Everyone
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Screenshot image
Screenshot image

About this app

An all-in-one app for your trip to Resorts World Genting. Welcome to a world of infinite possibilities, all within your smartphone!

BOOK YOUR STAY IN 2 MINUTES
Reserving your rooms is now easier, faster, and smarter on the app. Our intuitive user interface enables quick bookings at our award-winning hotels.

LOWEST RATE GUARANTEED
Log in with your Genting Rewards membership and enjoy our members-only exclusive rates and deals when you book direct with us.

HOTTEST DEALS & HAPPENINGS ON YOUR FINGERTIPS
Stay up to date with our latest promotions and updates, all in one place – the Resorts World Genting mobile app.

CHECK-IN & UNLOCK YOUR ROOM WITH JUST A TAP
Booked your stay on your phone or the web? Checking in is a breeze with our mobile check-in feature, and there’s no need to worry about losing your room key when you activate your Digital Key!

PAY WITH GeM (Genting Electronic Money)
Go cashless with our integrated e-wallet that allows for safer and more secure transactions at participating outlets resort-wide.

TRACK YOUR MEMBERSHIP
Access your membership details and available offers within the app. Keep track of your points earned to upgrade your membership tier for better perks and benefits

About Resorts World Genting

Resorts World Genting is an award-winning integrated resort located 45 minutes from Kuala Lumpur, Malaysia. At 6,000 feet above sea level, enjoy cooling temperatures as you play, shop, dine and explore an incredible variety of world-class entertainment for all ages at the peak.
Updated on
Jan 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
4.6
3.81K reviews
Baby BaekDo
January 6, 2023
Can't load my trips. I wanted to check my booked hotels and events but after loading for so long, even tried installing and uninstalling, still can't load it. I don't know how do I get my tickets for tomorrow.
3 people found this review helpful
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Genting Malaysia
January 16, 2023
Dear Baby BaekDo, thank you for your feedback. We would like to fix this ASAP. Email us at customerfeedback@rwgenting.com with your membership ID, the issue you experienced and if possible, screenshots. This will help us troubleshoot and fix the problem.
Jee Yinee
August 20, 2022
Very disappointing using this app. Tried the new features in the app and I would strongly advise not to use it. 1) E-cash online top up: messy and frustrating to use as the app is unstable. The FPX transaction was fine but I was having a hard time converting it into E-cash as the app keeps crashing and hanging. 2) Room digital key: the Bluetooth works but the problem is with the app. Sometimes the app is slow to load the page or the app might have maintenance and can't access the room.
45 people found this review helpful
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Genting Malaysia
September 28, 2022
Dear Jee Yinee, thank you for your feedback. We're very sorry for your bad experience with our app. We feel bad as well! We would like to fix this ASAP. Email us at customerfeedback@rwgenting.com with your membership ID, the issue you experienced and if possible, screenshots. This will help us troubleshoot and fix the problem.
Andy Sii
December 27, 2022
Poor customer service counter, purchase 2 return ticket standard gondola in genting apps and when return apps inside ticket dissapear. Counter workers give me the feedback was i cant do anything, then show no compensate and no any useful suggestion. I have to waste another 20 ringgit.
2 people found this review helpful
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Genting Malaysia
January 16, 2023
We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at customerfeedback@rwgenting.com with your membership ID, the issue you experienced and if possible, screenshots. This will help us troubleshoot and fix the problem for you.

What's new

The latest version contains minor bug fixes for a better app experience and performance.