Worked fine until I got a new phone then couldn't set up account with my email address as it said account already exists. When I contacted the providers they suggested I speak to my pharmacy... they couldn't help but then, they're pharmacists, not an app help desk!! Frustrating response!!
Agree with the previous review. Changed my phone and cannot access my acount. Cannot open a new account as t tells me that there already is a user with my details! Of course it is. It's me!! Really frustrating! It was a very useful app.
My wife and I share the same email address and both have requirements for repeat prescriptions. This app only appears to allow one user per email address so not much use.
I changed phone, and lost my prescriptions. I cannot retrieve my old account. The app will only allow me to sign up for a new account, but won't take my email address because it is linked to the previous account...
Had trouble when my tablet went haywire,made out I'd got a new tablet.Just uninstalled the app then installed again,Everything worked as normal.
This app is a good move but it needs more tweaking as a little grey area on getting it back from the GP and then processing it. I did a first repeat order and it too a week to get to me back and I prefer the old way which could get to me in 3 days. Technology at times is more slower! Hope the app will be updated and made more responsive. Cheers
Registration licence text update
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