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Worked great, new update ruined it. Ever since the latest update the app has been running extra slow. And if you leave the app with an active pass and return to it, the screen shows up as black. Luckily my bus drivers know me as a regular otherwise I'd have to waste multiple passes just to prove I paid. I would stop using it if only the ConnectCard website would actually load my card when I tried (that's a whole other issue). Hope they fix this issue soon.
13 people found this review helpful
Originally, the app was very unstable had a lot of nasty bugs. But since the update recently, it's fixed the problems it had. One i can call off hand, it would get a data error. And you couldn't access your tickets again. Unless, you called customer advocacy, and had them refresh the app. I just had a small error message but, it didn't glitch out. So well done RT, you've fixed the issue everyone has had with the zip pass app. 5 star rating from me.
6 people found this review helpful
Overall it works most of the time but lately I have been ordering the ticket before I go somewhere then when I pull it up. It's says no ticket purchased. I ordered another ticket and both are now showing as purchased. If they could fix the little glitches that would be great! Other than that the app is really convenient, especially for those who don't like carrying cash.
17 people found this review helpful