M-PESA

Safaricom PLC

About this app

Introducing the new M-PESA App! The new app allows you to do more on M-PESA fast and conveniently. View and manage your financials easily with the new features now available with just a few taps on your mobile phone.

• Core M-PESA transactions - Access all core M-PESA transactions with a brand new and more simplified user experience - Send money, buy goods, pay bill, withdraw at agent and buy airtime
• Offline Mode - Log in and transact on the app (Send Money, LNM, withdraw and buy airtime only) without having an active data connection i.e., app can be used without data bundles or with data turned off completely.
• My Spend - Allows the user to track their M-PESA spend per month with aggregate and daily average spend displayed on the card on the home screen as well as a more detailed view with transactions broken down by category with the user being able to change their category
• Statement - Review, interact and action your entire M-PESA statement directly on the home screen as well as filter, download and export your M-PESA statement in PDF form
• Receipts - Download and share e-receipts for send money, buy goods, pay bill and withdraw transactions to share transaction information with other users via pdf
• Biometric Authentication - Log in and transact on the app using face or fingerprint authentication without having to enter M-PESA PIN manually every time
• Pochi la Biashara - New transaction type on M-PESA that enables users to send money to the business wallet for micro merchants
• Favourites - Save people or businesses you interact with regularly directly on the app so you don’t have to manually enter the details every time you want to make a payment
• Frequents - Get an automatically generated list of people or businesses you frequently send money to
• M-PESA Global - International money transfer service that enables send to mobile, send to bank, send to western union, PayPal top up and withdrawal and roaming pick up
• Due Bills - Get notifications for your bills when they become due and pay fully or partially directly from the app* for participating billers
• Buy bundles - buy Safaricom data, voice and SMS bundles and pay directly on the app using airtime or M-PESA
• Send money with gifs/description - Add context when sending money by adding a payment description or attaching a gif for the recipient
• Send money with profile picture - Enables users to upload a profile picture that will be visible when someone sends them money via the app
• frequently interact with to simplify the payment process
• QR - Initiate send money, buy goods, pay bill and withdraw transactions by scanning QR codes and generate and share your own personal QR code

Ratings and reviews

Generally, the app is amazing. However you could fix some issues like failing to load statements and the app failing to operate for a while till logging out and in again. Also not displaying my expenditure, like how do you mean my spend for the previous months is 0 yet I did spend and initially the figures were there. Please work on fixing thag, otherwise the app is good, thanks.

the app is efficient and fast. The fact that it displays the recipient's name before completing the transaction makes it perfect. It however doesn't work well when offline. It also fails sometimes for no apparent reason.

I didn't get to use the app, since I can't onboard. when i entered my pin(more than 15 times, closing and restarting the app), it constantly responds with, "something went wrong, please try later". I even had to confirm if the app publisher was reall safaricom. I've seen that this has been an issue since 2022 ...if this is the just introduction, i don't want to know what happens inside...

What’s new

Thank you for using the M-PESA app.
We are always working on new features, improvements, and bug fixes.
This version includes performance improvements and bug fixes.