Safeco Mobile

Safeco Insurance Company of America

About this app

Important update: Safeco becomes Liberty Mutual.

Download the Liberty Mutual app on Google Play.

What you need to know

● This won’t change your current coverage, price, services, agent, claims rep, or claim experience
● If you’re participating in RightTrack, all your trips and scores will be the same
● The Safeco app will be discontinued
● Check your email or our site for more info
● Download the Liberty Mutual app and log in with your same username and password



Permissions needed for RightTrack users

● RightTrack uses foreground services to enhance user safety, ensure accurate trip recording, and provide valuable feedback to the user regarding their driving behavior. It's essential for detecting when you start a drive and to accurately log the route taken, driving behavior, and other relevant metrics.
● The service is activated when you begin driving. This is detected through user interaction with the app and/or automatic detection algorithms that recognize driving activity.
● RightTrack collects data such as speed, acceleration, braking, and route information, which are needed for assessing driving behavior and providing feedback for safer driving practices.

Ratings and reviews

App is great,but the customer service is not. Policy increased almost $500 randomly. I received a notice of "a change" 3 months after it started. I was told I never submitted a form. But it was not a part of my initial paperwork, nor was it ever sent to me. I'm looking at my dashboard, email, spam folder, junk folder, and nothing outside of my welcome packet, payment reminders, receipts & the change email. They removed a discount that they refuse to take back to inception. Lost a customer.

I can't log in the app using my Samsung phone. The app has a continuous loop of asking me to log in and verifying. I gave up. Fix your app. Get rid of multiple layers of security. It is an insurance app, not a bank account. No need for this. Especially if it doesn't work. Also, I can't make any coverage or billing changes with the app. So basically useless.

App is ok. Nice to have digital insurance cards so easily available. RightTrack is an absolute scam and these people should be barred from using it. It is impossible to obtain a score high enough for their *up to 30%* claim. False advertising at its finest. Sign up, drive the minimum distance with zero events, then be a passenger the rest of the time. You'll get your discount and maybe if enough people do it, they'll make a better program and stop stealing from and punishing it's customers.