SK
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Terrible updates lately. The shutter speed is more than twice as long. Very hard to take quick, safe pics of properties. This will be very dangerous and puts lives at risk. Update: I just saw your updated response to my review, and it's A LIE. The camera shutter speed is TERRIBLE and MUCH MUCH slower than it was before your terrible update in March. Stop lying and actually fix the problem, before someone gets killed.
12 people found this review helpful
Safeguard Properties
June 30, 2022
We apologize for the troubles you've had with the app. We have improved the speed of the camera and would like more details on any slowness you are experiencing. Please contact us at mobileteam@safeguardproperties.com with additional details. Thank you.
Blah Blah
App was fine before the new updates. I seem to notice that a lot of the complaints is the delay in pics, even when delay is off. Also seem to notice the developers' response is "we have pinch to zoom", or "that doesn't seem right." What doesn't seem right is all the problems with the app that we all seem to have. You get 2 stars from me. Change it back to the original settings, you get 3.
2 people found this review helpful
Safeguard Properties
May 9, 2022
We apologize for the troubles you've had with the app. We have improved the speed of the camera and would like more details on any slowness you are experiencing. Pinch to zoom is an available option along with a configurable one handed slide bar. Please contact us at mobileteam@safeguardproperties.com with any additional details. Thank you.
Kay r
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Since the new update time between pictures is slow. In our industry that can be costly and dangerous and results in the image captured is not the image shot. Inspectors are not going to return to property and redo job. The image title in the middle of the screen obstructs view. Zoom is such a hassel the client is getting photos without it and the auto focus is gone. Setting of auto flash has to be turned off for each job. Its so bad I am considering not accepting anymore safeguard jobs.
7 people found this review helpful
Safeguard Properties
March 17, 2022
We hear the feedback about the new camera and are actively making changes. If you are interested in using the latest version please reach out to helpdesk@safeguardproperties.com with your contact information.
Zoom slider has been enhanced, auto focus is on by default (tap screen to focus on a specific object), flash setting now saved