
A Google user
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Good interface, easy to use. Wish I had option to use a 4-digit PIN rather than having to type out full password every time or use the fingerprint option (which I am dead set against - will never use this for any app). Really wish that the app (or main website) saved copies of the mobile deposit checks. Seems silly that this is not there. Or at the very least, allow user to enter a notation about the check, so I know what it was when I want to look at transaction history.
5 people found this review helpful
Salem Five Bank
January 30, 2019
Thanks for downloading! We are continually working to improve the app and feedback like yours keeps us motivated.

A Google user
Easy breezy. With the previous versions of the app it was a little cumbersome. I find it's easier to log-in, they no longer have those random questions that you can't answer (which you somehow HAD to know) when you forgot your password. I love that if I get a check, I can deposit it on my phone. Did that with this years Christmas bonus! I'm quite happy with the app.
2 people found this review helpful
Salem Five Bank
February 14, 2020
Thanks for downloading! We are continually working to improve the app and feedback like yours keeps us motivated.

A Google user
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The MOBILE DEPOSIT feature is still a NIGHTMARE, freezing constantly. Have to force close and restart repeatedly just to get the check pics taken. Often just end up going to physical bank, so what is the point of this app? The FINGERPRINT LOGIN is also HUGELY UNRELIABLE and seems to like turning itself off randomly, requiring password login instead. UPDATE May 2020 mobile deposit is still a huge fail. App freezes when taking check pictures. Useless. Driving to ATM during pandemic. Thanks Salem 5
9 people found this review helpful
Salem Five Bank
March 8, 2019
We are continually working to improve the app and are sorry to read this. If you are still encountering difficulties, please call us at (800) 850-5000.