For those having issues there's an area online where you have to toggle on your accounts for online banking. Once you do that the app works great!
It won't even let me log in. I've tried resetting my password 4 times and I can't even get into the app but it works fine on the computer.
Does not show interest rate for the account.
User not found error message
E deposit illegible for me :( This app works fine if you want to check your balances for your savings or cds. The e-deposit let me take pics and send. The actual deposit did not go through. I got a vague email to call. Called. Had to go through drawn out identification of myself. Then after i was inforned the check was illegible and not deposited. They told me to have a new check reissued. So much a waste of my tine. And even now wasting more time warning others. i will go to drive thru at the real bank.
Enable mobile banking online So many people complain that this app doesn't work. You have to go online & enable mobile banking. Also, this is only for their banking options, hence the name "Sallie Mae Mobile Banking". It is NOT for student loans
Software Upgrade including new look & feel