I've not been able to login to LifeTrak network for very long time. More than 10 days record was unable to sync the data. When I finally able to login today (20 May'17) was trying to sync my data, it keep error then the next moment I try again, it auto reset my watch to default and all my watch data clear it. This is what I really hate about this Apps, when the watch battery low you also can't sync the data first then change battery, once you change battery, all the watch data gone.
Sent emails asking for support with network error messages from within app. Heard back from customer support today and tried sync again--success! Thanks to the support staff and techs for fixing the issue.
Owned this watch for about 2 years and I've been through 3 different higher end phones none of which have I had any success connecting to this app. It did not work for the Samsung Galaxy S5, Samsung note 5, or the Google Pixel which I'm currently using. I've tried every troubleshooting guide I can find and never received responses that aren't just an auto response from the developer. Garbage app and the $100 watch really doesn't do a whole lot without it... Very disappointed, waste of money.
I love the watch, which I have owned for a little over a year. The companion app was serviceable before this last update, now I cannot get the app to connect to the watch for syncing—just error messages.
Keep showing network error. No idea how to pair. And also it does not work with iOS 10 on my iPhone. Very poor app..
Thumb is raw from multiple attempts to synce. Finally, it sunk. However, hit the "network error" repeatedly when attempting to complete the login process. So disappointed. Will not buy another "DeadTrak" watch.
- Improved some of UI behaviors.
- Fixed few bugs.
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