Loved it until end of November. Now both my husband and I on three shopping trips in a row have not been able to checkout. Throws an 01 error code but you dont know it wont work until u r ready to checkout. Please please fix this quickly. It is not just us. I was able to talk to the lovely "exit" lady that works at sams club. She cant use her scan and go either.
This app is one of my favorites - it actually makes going to a big box store to pick up 1 or 2 items painless. As long as you are not buying alcohol, this allows you to bypass all the lines. Highly recommend. (I am more likely to go to Sam's than Costco due to this app!)
Great concept and great app. The main pro is that it scans everything easily and quickly. It's also easy to take items out of the cart. The biggest con is that you can't pay with Sam's club gift card. Also if an item is on sale, the cart will show full price when you add the item. The discount will only apply when you proceed to checkout. This can be confusing.
Very Convenient & Easy App, Avoid Checkout Lines, just scan your items as you add them to your cart when you're all finished shopping just hit the checkout button, there you will be able to see the total amount of your bill including your instant savings and tax, next you'll hit the pay button and head for the exit door once there an associate will scan the barcode on your phone then you will be on your way. The only items not available for purchase through the Scan & Go App are alcohol, tobacco, jewelry, pharmacy prescriptions and gift cards. But it is nice if you get the Tax Exempt on your card it will give you the option to mark what items are tax excempt using the Scan & Go app as well. You can add up to three methods of payment & all credit & debit cards are accepted. Not accepted on the Scan & Go App are the EBT cards & Gift cards, plus there is not an option to use your cash rewards but if you have the Plus Membership you will still earn & receive the 2% on your purchases while using the app, you can just only redeem your cash rewards at a register.
This is the best app I wish all self check outs were this easy. This is how it goes ... I shop, scan as I go, walk out with a brief pause at the door, show them my phone and I'm done! Never move products out of my cart, just pick them up and put them in my car! Can't get easier then that!
January 8 2018 update: worked fast. Scanned perfectly. Check out without a hassle. Payment easy. Person at the door scanned it quickly. First review 2017: Still Inconsistent. Sometimes keeps asking for authorization, doesn't know I'm at store even though I'm signed into their Wi-Fi. Other times it won't load the store at all. I like seeing the scan while I'm still at the shelf with price. When it works, Checkout is a pleasure not having to wait for a register. Of course not having to handle a paper receipt is fabulous. Just wish it worked all the time.
Members love the convenience and speed of using Scan & Go. Now, it’s even easier to get started with it. You don’t have to sign-in to use the app (or even have a SamsClub.com account), simply scan your membership card!
We've also made some improvements around location accuracy to make things faster and easier – and swept up some bugs along the way.
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