Samsung Members

Expert support, community connection & exclusive perks.
Possibility starts here.

Discover your possibilities with Samsung Members.
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :

■ Get insider tips to unlock your device's full potential

■ Easily review device diagnostics

■ Access exclusive events and benefits

■ Pose questions directly to the experts and
get 1-on-1 customer support

■ Connect and share with others in the community

(Availability and services offered above may vary by country and region)

※ Note:
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.

※ Access permission
Allow Samsung Members to the following permissions to diagnose and fix errors. Samsung Members may not work properly if the permissions aren't allowed.

[Required permissions]
Phone : Used to call Customer Service and check your phone number.
Storage : Used to attach an image or a video when sending error reports.
Diagnostic information : Used to create and save error reports.
Samsung account : Used to send error reports.
Location : Used to diagnose the GPS function.
Camera : Used to diagnose the Camera function.
Microphone : Used to diagnose the Microphone function.
Sensors : Used to diagnose the sensors.

[Optional permissions]
No optional permissions
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4.6
3,21,402 total
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What’s New

v2.4.71.12, v2.9.00.12
- Support Android Pie
- Add Automatic checks feature
- Update Community Gallery board
v2.4.70.6
- Update Community feature
v2.4.62.7
- Bug fix
v2.4.62.4
- Support “Bixby Home Card”
v2.4.61.2
- fix for EU GDPR
v2.4.60.5
- bug fix on search menu
v2.4.60
- add feature on Edge Panel
- improve FAQs on he Contact us menu
v2.4.25
- add FAQs feature on App Shortcuts
- improve Support feature
- improve News & Tips feature
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Additional information

Updated
13 December 2018
Size
21M
Installs
100,000,000+
Current Version
Varies with device
Requires Android
Varies with device
Content Rating
Everyone
Interactive Elements
Users interact, Shares info
Permission
Offered By
Samsung Electronics Co., Ltd.
Developer
129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, 16677, Rep. of KOREA
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