4.5
1.62M reviews
1B+
Downloads
Content rating
Everyone
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About this app

Discover your possibilities with Samsung Members.
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :

■ Get insider tips to unlock your device's full potential

■ Easily review device diagnostics

■ Access exclusive events and benefits

■ Pose questions directly to the experts and
get 1-on-1 customer support

■ Connect and share with others in the community

(Availability and services offered above may vary by country and region)

※ Note:
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy
Updated on
Jun 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
1.59M reviews
Karen McGowan
July 18, 2024
Good test/trouble shooting info, except it addressed very little for the installed camera that came with the phone. Didn't help solve my issue of taking a video which begins with my subject, then suddenly swings the view to the ground without my awareness. Don't know why. I've missed (had to delete) some great footage because of this issue. I then just now changed a few settings but we'll see if any helps.
3 people found this review helpful
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Andrew Hullinger
June 1, 2024
Samsung has made a lot of improvements with this app. The phone diagnostics is awesome, and for the watch as well. You can check the condition of your battery, check sensors, and 24 other tests thar are actually very useful and helpful. Plus, it offers a couple of different ways you can contact Samusung on problems or errors in your phone, on text chat to a professional that can give walk-through to remote accessing your device for issues or problems with phone. Samsung, well done 👏!!
232 people found this review helpful