This app only for Android Phone.
Stay connected with the Samsung Cares app!
Samsung Cares brings you support on the go.
Seamless navigation for online support and service tracking information for your product.
You can find FAQs, Videos, and easy to follow Self-diagnosis.
If for some reason you can’t find the answer you’re looking for or need additional help you can connect with us at any time through Facebook, Twitter, or Remote Service simply by using the contact options.
> Our FAQs and How-To Videos have everything you need to help troubleshoot your Samsung product.
> Track your service status with this easy to use the app.
> Connect with us through Facebook, Twitter, Remote Service and more.
> Use self-diagnosis for your mobile phone through Smart Care.
Required App Permission
Below mandatory permission is required for basic feature of Samsung Cares.
1. Device/App History permission : To provide last app page when you re-use this app.
This only happens when you escape app using home button.
2. Wi-fi permission : This app requires network connection.
To check network availability before use.
1. Storage : Using pictures when you register product, warranty.