Samsung Shop: New Galaxy AI

Samsung Electronics Co., Ltd.

About this app

📱

Galaxy Unpacked 2026 live is coming soon.

Download Samsung Shop App and get ready for the newest smartphone powered by personalized Galaxy AI✨

SIGN UP, AND BE FIRST

Download the Shop App to receive phone notifications once pre-order begins.
Login to your Samsung account and be the first to discover our latest Samsung Galaxy devices.

Frequently Asked Questions

Q. What is Samsung Shop App?

Samsung Shop App is the official Samsung store app. Shop the newest Samsung phone, including the new Galaxy AI, with exclusive deals, Samsung trade-in offers, and Samsung student discount.

Q. How do I contact Samsung customer service in the Samsung Shop App?

You can contact Samsung customer service 24/7 through the in-app live chat for real-time support and assistance.

Q. When is the new Galaxy Unpacked event?

The new Galaxy Unpacked event will take place on February 25, at 6pm. Stay tuned with the Samsung Shop App for newest updates!

Q. How can I get a student discount?

To receive student discounts, log in with an education-verified Samsung account email to unlock eligible offers and promotions.

Q. How does Trade-in work in the Samsung Shop App?

Select a device you want to purchase, choose the Trade-in option at checkout, and provide details about your old device. The estimated Trade-in value will be applied instantly, and you can send in your old device after completing your order.

Q. What discounts or promo codes are available in the Samsung Shop App?

App-exclusive promotions and special offers are available directly in the Samsung Shop App.

The Samsung Shop App is the place to go for all your tech and electronics shopping needs, including TV, appliance, mobile phone, tablet and laptop shopping.

THE ALL-NEW WAY TO SHOP
The Samsung Shop App has been upgraded to deliver you more personalized content like product recommendations and special offers for registered products.

IN-APP EXCLUSIVE OFFERS
Take advantage of Samsung's exciting deals and benefits you won't find at any other store.

NEXT-GENERATION PRODUCTS
Get the details on the latest lineup including Galaxy Z Fold7 and Z Flip7, Galaxy Wearables including the new Galaxy Watch Ultra and Galaxy Buds3 Pro!

EASY WAYS TO PAY
Enjoy a quick checkout process with your choice of payment methods: Samsung Pay, card, finance options and more. Easily track your package after purchase.

MADE FOR YOU
The redesigned app makes it even easier to match your shopping to your lifestyle. Register products to get just-for-you deals and recommendations.

GET SUPPORT ANY TIME
We offer a 24/7 chat support service, allowing you to access exclusive expert assistance. Seek guidance on your devices and appliances, like how to set up SamsungTV or how to boost your productivity with SmartThings.

FLEX YOUR CREATIVITY
Check out the Samsung Design Studio, a service that gives you the power to DIY your devices with custom colors and accessories.

THE FINE PRINT
Subject to offer availability on the Samsung Shop App. Offers may be changed or cancelled at any time without notice. Terms and Conditions apply, open the app for details.

Contact: https://www.samsung.com/uk/support/contact/

Terms and Conditions: https://www.samsung.com/uk/estore/static/link_terms_and_conditions_of_sale/

Ratings and reviews

Good experience. They need to explain marketing hype terms better (like what is "Infinity One" versus "Neo Slim"), those things mean nothing to a buyer. Also, they need to put better images of the products up. Three pictures of the front of a TV are not necessary. The rear view would be better, and a close-up of the connectors would be even better. Also, the comparison pages don't work properly when the data input person doesn't spell terms the same on each model.

Just tried to buy a tablet for over an hour, once through the website and twice through the app. The first time after completing quite few steps I tried to pay but the website crashed and returned me straight to the basket. Then I tried another time and even after completing authorisation with the bank the app said the payment not authorised. last error messege appeared and wouldn't go away. I was using Samsung phone for all of the above attempts. Samsung doesn't wont my money, that's OK withme

So, the green line issue on Samsung phones is super common, apparently. One of their service centers in the UAE even has a price list for screen repairs and replacements for all Samsung phones from the S21 series onwards. They're saying it's because of "external pressure" on the screen during major updates, which basically means Samsung phones can't handle the pressure of big updates. How ridiculous is that? Good reason to switch to iPhone?