Askinh for lots of personal info to share I would not like the way it's designed, many others apps would do more service in your phone without requesting for your own personal information.
I called support 3 times to get some help with MicroSD card and they said I was a platinum member and needed to talk with a specialist. Got the run around for an hour with no help....that's really "high" level help right there. Don't waste your time!! Update: The number they provided in comment is disconnected. Horrible service even though I have been a long time Samsung supporter. Called back and got transferred twice.
App keeps misreporting my account level Absolutely useless if you have a platinum level account. Even with numerous reinstalls and cleared cache app continues to claim I have a silver level instead of platinum thereby locking me out of all the features I am entitled having spent tens of thousands on Samsung products.
Ms. Not so sure Haven't reviewed it as of yet. Survey should give you a little time to review the products.
So ever since the mandatory update of the firmware to marshmallow or whatever it is now, my phone just randomly crashes and reboots for no reason. When it finally comes back up, it says that this app has some, quote "serious health risks" that I need to look at. But when I try to open the app, it says I need to make an account to use it. So I click "make an account" and the app closes saying I need to make an account. What is the point of this thing and why does my phone now work maybe half the time?
This most recent update is causing some of my other apps to not function properly. My favorite card game wont work correctly, it causes Pandora to freeze, along with other apps as well.... very frustrating!!!
• New and improved design and layout of the application
• “Samsung Assist” feature, enabling live, remote support from our representatives, exclusively for Samsung Galaxy S7 and S7 edge
• Addition of Community across Samsung+ and online at samsung.com
• Introduction of customer support for Samsung televisions and home appliances
• App optimizations and bug fixes
This app only for Android Phone.
Stay connected with the Samsung Cares app!
Discover an exciting world of special offers, services & care with My Galaxy.
Galaxy S7/S7 edge : Smart Switch(Content transfer Tool)is already preloaded.
The Samsung push service provides the notification service on Samsung devices.
The Samsung Gear application connects and manages Samsung Gear S2 to your phone.
Samsung Print Service Plug-In provides native printing support on Android.
Lifestyle companion to track your fitness, weight, diet, food & sleep.
With Samsung Mobile Print, you can directly print to Samsung Printers.