
T. L.
I'm no novice when it comes to technology, but I cannot seem to get this app to recognize my T7 SSD. I'm able to explore the contents of the drive through a separate file explorer app, but no matter how I configure my USB settings on my phone I cannot manage the SSD through the Samsung Portable SSD app. It seems I'm not the only one judging by the other replies. Most of my electronics are Samsung (from watch to washer/dryer) because of their quality...this however is truly a disappointing app.
403 people found this review helpful

Scott Snell
My Samsung Galaxy 8 phone doesn't even recognize the portable SSD (T7) plugged into the phone!!! Tried unplugging and amounting it over and over again. I can see the files on the SSD without the app. I can also move files outside the app...essentially making this app useless. I believe such an expensive portable SSD from the SAME company as the phone manufacturer shouldn't have simple problems like this.
206 people found this review helpful

Andre R
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As many people already pointed out here on their reviews, the T7 doesn't connect to your phone through the app. You plug it in, but the app keeps showing a message that a device was not connect yet. To be fair, the device still connects to the phone as an external storage, but it WILL NOT WORK properly if you have password protected it using Samsung's software on a computer before using it on your phone. Basically, all files that were transferred to the T7 from the laptop won't show up on the phone. This means that if you want to use the T7 to transfer files between your computer to the phone and vice-versa, your data can't be password protected. Moreover, the same issue happens to the Macbook Pro with M1 chip. A few videos on Youtube show that you could download a specific version of the software for M1 Chip, but it still didn't work on my end.
331 people found this review helpful