SAMSUNG Smart Washer/Dryer

Samsung Electronics Co., Ltd.

About this app

■ What is the Smart Washer App?
The Smart Washer App supports 'Smart Check' function that helps you to take action when an error occurs in your washer. It recognizes an error code in Samsung washer display and informs how to take action.

■ Supported Washer Models:
- Check the Smart Check mark in the control panel and the information about them in the user manual.
- The "Smart Check" may be represented as "Smart Care" depending on the language.

■ Please check these items before using the Smart Washer App!
- External light may cause the camera recognition function to be incorrect. Adjust the focus and angle properly for the auto camera recognition to operate correctly.
- Check the supported washer and smart phone models.
(Other models are not guaranteed that they will operate normally.)
- Depending on the font you have set in your mobile phone, Application's screen may look different.


This service needs access permissions for the following:

[Optional Access Permission]
- Camera: Required to capture error codes

Ratings and reviews

The app requires permission to access contacts, phone, camera, and location. It does require the camera for linking to the washer and dryer, but there is no reason to need access to everything else. On top of that, if you deny it access to even one of these, it will close the app and not allow you to proceed any further until you allow it access to all it wants. I refused, so in the end I never did get to test if it will connect or how well it works and I won't. Uninstalled until resolved.

Just got my new washer installed. Went to use the Smart Care option, but would not allow permission to access to my location, contact list, or the ability to record. So unfortunately, I will not be able to see anything in this app aside from a message telling me to go to settings and allow these permissions. Why does Samsung need to access my contact list, location, and have the ability to record me?

I just got these and given the layout of my house was happy to see that I could get an app for monitoring these machines. Unfortunately the permissions are so invasive, contacts, location all the time, record video, that I won't be using this app and am trying to find the module in the machine to disable it. I couldn't even get it to work after giving it all the invasion of my privacy.