SAP Field Service Management

150

Perfect field service moments in one mobile app. SAP Field Service Management provides industry-leading field service management capabilities in real-time, by bringing together the right data at the right moment to delight customers and drive business results at the most critical points of service.

BENEFITS
· Send ETA, and arrive on time with the right equipment to solve service requests efficiently and meet SLAs
· Real time optimization for better utilization in dynamic service environments
· Streamline your cash flow by empowering technicians to generate service reports, capture signatures, or do in-field payment right on the spot
· Highly flexible checklist improving MTTR
· Improved visibility for real customer satisfaction and loyalty
· Improve first time fix rates by providing access to customer, site and installed product information, inventory, warranties and contracts, SLAs, and pricing
· Reduced administrative costs associated with time-consuming paperwork or debriefing work orders
· Make your service workforce to in-field sales by providing service technicians selling recommendations and access to current pricing
· Full offline support when out of cell coverage gives you true mobility
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What's New

BUG FIXES
• Addresses an issue in which activities that have a step defined after the "checkout" workflow step do not get closed.
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Additional Information

Updated
June 15, 2021
Size
93M
Installs
10,000+
Current Version
9.2.1
Requires Android
5.0 and up
Content Rating
Everyone
Interactive Elements
Shares Location
Permissions
Offered By
SAP SE
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