Was much better when they used your I promis or grocery cards Since the change I have loose a lot of credits becuase of system not reading items on receipts. Support will fix put it takes over a month sometimes got a response. Not nearly as many good offers as before and no more freebee Friday's
Issues with camera The camera function malfunctions a lot so half of the receipts that I submit never get received so of course I don't get credit. I have done updates I have uninstalled and reinstalled it and still have issues with the camera.
Very helpful customer service I have occasionally had problems with getting credit, but customer service has been quick every time to resolve these problems. Just wish it accepted receipts from any store.
It's ok, but I have a question.. rather, a complaint Ok I have been using the app for a few days & so far, it's ok. But I submitted a receipt today & it said that my "Publix" receipt is unacceptable because it's not from Publix?!?! Um, is it because it is a Publix in a latin neighborhood & has the name "Sabor" after the word "Publix".. because all over the receipt it clearly says it's a Publix Super Market purchase.. And can you please fix the camera feature! The pictures come out so blurry even with the autofocus that after 27 tries, it is super frustrating.
NOTHING QUALIFIED I scanned every product from my weekly grocery shopping and nothing qualified for savings so then I went through my entire kitchen cabinet and still nothing not one thing qualified... JUNK
Love it I often have a hard time sub recipts they always get declined. But customer service is always so nice they fix it right away. Ive also had credits not show up when I did purchase the item w my loyally card...customer service fixed that for me no problem
• Bug fixes and product enhancements.
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