Save yourself time with "my Excitel" app through changing your details, online payment, requesting payment collection, basic troubleshooting and escalating on connectivity issue.
- View your plan
- View your Internet connection expiration date
- Pay your plan online
Manage Your Account Information
- View Account information
- Change your self-care password
- Edit your contact phone number and e-mail address
- See global issues, affecting wider area
- View your "Last Attempt Failure Detail"
- "Reset MAC" of your Internet connection
- "Request Payment Pickup" through single button
- Create Case with issue report