I was ready to send the kit I got back after a half hour of multiple people trying to use this app on multiple devices. But I decided to try tech support instead. The tech support responded quickly and helped me bypass the tutorial which is the most finicky about taking the pictures. Now that the app is up and running it's AWESOME! True, sometimes the picture taking can be a bit problematic. We have to find the right lighting and background in different parts of the house during different times of the day, but if I am patient with the set up, the kids become independent learners and are sooo excited every time the create a molecule. So the star rating: Good tech support saved it from a 1, but the daily ritual of finding the best lighting prevents it from achieving 5 stardom. The information, puzzles and application are soo worth the headache of setting it up.
35 people found this review helpful
Image recognition is worthless and doesn't offer a way to enter what you have manually or to correct what it failed to scan. It was even hard to get past calibration and was super frustrating. Too much "help" text, because the whole thing is super confusing. Get a better UX designer please. And if you need to, make the vision task easier for yourselves with April tags or something.
9 people found this review helpful
Everyone says they had trouble with the scanning feature. Our family used 3 different devices and leaned quickly that taking a close up of the atoms vrs the entire mat made a big difference. Also if it gets one wrong its easy to change. My kids love it the app and I love that they are learning.
5 people found this review helpful