A Google user
I was ready to send the kit I got back after a half hour of multiple people trying to use this app on multiple devices. But I decided to try tech support instead. The tech support responded quickly and helped me bypass the tutorial which is the most finicky about taking the pictures. Now that the app is up and running it's AWESOME! True, sometimes the picture taking can be a bit problematic. We have to find the right lighting and background in different parts of the house during different times of the day, but if I am patient with the set up, the kids become independent learners and are sooo excited every time the create a molecule. So the star rating: Good tech support saved it from a 1, but the daily ritual of finding the best lighting prevents it from achieving 5 stardom. The information, puzzles and application are soo worth the headache of setting it up.
39 people found this review helpful