mySchneider – Catalog, support

2.82K reviews
Content rating
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About this app

The must have app for every customer. View the catalog online, personalize your service and talk to our experts directly. Now, support and expertise is never more than a tap or swipe away.


Search or browse products and offers, including public prices
Continuously updated technical content from the catalog
Find suggested substitutions for withdrawn products
Find your nearest distributor
Scan products with our barcode/QR scanner for quick info


Talk to our experts with live chat**
Get in touch with ease (via mail or guided call**)
Select products and share quote with distributors or your sales reps.
Track orders**, prices, product availability and lead times
Register products and track installations**
Get real-time notifications of technical updates, news and more
Build your own catalog by flagging favorite products, documentation, FAQs and more
Explore FAQs or submit your questions to Customer Care Centre.
Download content to view offline catalog**
Go green with RoHS and REACH compliance declarations, environmental profiles and end-of-life directions. Green Premium.
Discover more apps & tailored services for your job.
mySchneider is optimized for Android and iOS in more than 30 languages in over 100 countries.

*Login with existing credentials or create an account.
** Available for selected Customers & Countries

More on mySchneider >
Updated on
Dec 20, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted
2.82K reviews
Matthew Thompson
May 28, 2021
Good but could be a lot better. There is no way to access SPA pricing for customers, which makes it impossible to get immediate pricing while in front of the customer. Very annoying. Also on product pricing and availability, I am less concerned about the promised quantity, and more concerned about actual quantity in the warehouse(or lack thereof). Would like same accessibility that I get at my office computer. Thanks again.
38 people found this review helpful
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A Google user
November 2, 2018
APC ups I bought in 2015 but had to change battery every 6 months. That doesn't mean that battery is lasting for 6 months. It keeps going off in 3 months itself. We should get time to register complaints right? Product quality is worst. But service is good. What is the use? Now warranty period expired. I have to pay 2000 it seems to use it for another 3 months. In warranty period they kept on replacing batteries and now I have to pay.. Worst quality UPS
26 people found this review helpful
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Schneider Electric SE
November 6, 2018
Hello Easwaran , Very sorry for the inconvenience you are facing. It seems your demand is related to the product. Please contact our Expert team directly via the app in order to bring you the right support you need. If you need support for using the app feel free to engage with us via Thanks in advance.
A Google user
September 3, 2019
Absolutely false! Total BS. I downloaded this app because they claimed to have an owners manual in PDF format for my refrigerator (Norcold N841) After downloading and registering with my email, I did a search for said refrigerator owners manual. They not only don't have that, they have NOTHING remotely related. I made sure i specifically did not sign up to receive emails from this company! And I better not, or I will contact the BBB. I have screenshots as proof of false advertising.)
26 people found this review helpful
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Schneider Electric SE
September 3, 2019
Hi Diane McMurry, sorry to hear about that, note that we are not selling any refrigerator (Norcold N841). You may probably picked up the wrong app. We are at "Schneider Electric" providing integrated efficiency solutions, combining energy, automation, and software. Could you kindly send us screenshots at Thx

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