EcoStruxure IT

Schneider Electric SE

About this app

EcoStruxure IT enables IT users to mitigate and anticipate risk of failure of their critical infrastructure while reducing operational expenses delivered through on built on an open, vendor-agnostic platform.
Our global footprint and domain expertise in IT infrastructure enable you to gain the right
visibility, insights, 24/7 expert remote monitoring, and on-site support.

EcoStruxure IT app keeps you informed of the health of your critical infrastructures even the most remote, sends you alarm notification in the event of an issue, and provides you with the right insights to quickly resolve it.

Key benefits:
- Global visibility across the hybrid ecosystem from anywhere
- Device information, smart alarms and monitoring insights from all devices regardless of vendor
- Live sensor data from your physical equipment
- Real-time notifications of critical events for fast problem resolution
- Automatically track incidents including status, chat collaboration, and history
- Option to select 24/7 expert monitoring, remote troubleshooting, and dispatch services
- Chat with your own team and Schneider Electric’s experts

The EcoStruxure IT app is currently available in 10 languages:English, French, Spanish,Italian, German, Russian, Chinese Traditional, Korean, Japanese and Brazilian Portuguese

The EcoStruxure IT app requires download, configuration and setup of EcoStruxure IT Gateway via: www.ecostruxureit.com

For any support, please contact Schneider Electric.

Ratings and reviews

Good app for a quick look at device status, and to check and update incidents. Some things that would be helpful.: Not having to continously have to log in. If so, allow saved credentials or MS Authenticator. Allowing the keyboard spellcheck and auto-complete to function. Ability to delete incidents from list. Scheduling of on duty/off duty. Ability to set a custom notification sound. Since this is work related but on my personal phone, it mixes with personal notifications.

Doesn't seem to support APC SmartConnect. You have to use a web browser instead.

the app logs you out too frequently to be useful. you wind up missing alerts.

What’s new

Improved login experience fixing the issue with SSO login with active work profile. Other minor improvements and bug fixes.