
Hollie Cape
Horrendous, constantly doesn't allow payments to be added to the basket, leaving you unable to book. Often doesn't go to basket, some times you can't make multiple payments in one and no way to download an invoice for your payments, which are sometimes needed for UC. This isn't an easy app for booking things and so much could be done to make it better.
3 people found this review helpful

Roisin Hendry
moved my daughter to a new primary school and gateway has never worked since. every time I try to sign up, it tells me my contact details are invalid, despite the school registering me with the exact same details. both myself and the school have tried everything and I still cant get onto the app. so I cant pay for trips, events or breakfast club. its an absolute nightmare. still no resolution and it's been months.

M W
Was fine for nearly 5 years, then a few months ago I changed to a new phone, it stopped sending me notifications when lunch money runs low. Ive checked the permissions etc on my apps settings and everything was off, I turned them on, it worked once, now doesn't (though permissions are still set to "allowed"). The app itself has no settings that I can find.
2 people found this review helpful
Isuz Limited
19 April 2024
I'm sorry you're no longer receiving low balance reminders for lunch money. It's the school who control the sending of these notifications so please check with them that they still do this. If they do, logging out of the app and in again should resolve the issue.