School Gateway

Contains ads
3.5
1.75K reviews
500K+
Downloads
Content rating
Everyone
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About this app

School Gateway, the easiest way to interact with your child’s life at school.

Designed to support schools in achieving outstanding parental engagement, School Gateway helps you manage school communications, payments, clubs, dinner money and more all in one simple, easy to use app.

Key features:

- Receive push notifications and in-app messages from your school
- Easily pay for items using your preferred payment method
- Top-up your child’s dinner money and select meal choices
- Book before and after school clubs
- View your child’s timetable and end of year reports
- Monitor attendance
- Update the contact details your school hold for you
- All your children across multiple schools in one account

Things you need to know:

- Your school must be subscribed to School Gateway before you can use this app
- Your school controls the information shared with you
- To register/login, your school must have your email address and phone number on their system. If you can’t log in, please check these details are up to date at your school
- Your account will automatically display information for multiple children /schools as long as the schools use School Gateway. Please check your email address and mobile number at all your schools match
- You must turn on push notifications for the app to receive messages and updates from your school
Updated on
17 May 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
1.64K reviews
Helen Drury
29 June 2023
Since getting a new phone a few months ago, it won't send me notifications when school sends out a text via school gateway. It is very frustrating as I have 3 children at the school and need to know any changes or important information. Most recently for a cancelled sports event! I've checked all the settings for notifications many times but I have to go on the app and check texts to see if I have missed anything. I had no issues with a previous old android. Looks like others have the same issue
13 people found this review helpful
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Isuz Limited
3 July 2023
I'm sorry you're having problems with notifications. If you're happy for us to do so, we can send you a test notification. Please confirm via parentsupport@schoolgateway.com if you are and advise the email address linked to School Gateway. Please also log out of the app and in again and let us know when you've done that. Many thanks
Tony Westwood
25 October 2022
Without a doubt the least user friendly app I've ever seen. The only way I managed to book a session was by apparently adding credit for a club, then using it for a booking? All by guesswork though!! The normal route of choosing a slot, adding it to a basket then checking out just doesn't work. Someone from the development team needs to try the workflow, it's completely confusing, not intuitive at all and really hard to actually book things. You got 1 star because I can't score zero
15 people found this review helpful
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Isuz Limited
26 October 2022
I'm sorry you're having problems with booking and paying for a club. It would be good to understand what happens when you try to checkout. I have seen that you have sent an email so I will reply further to you there.
V
20 October 2023
When it works its OK but that isn't very often due to the app having severe issues handling phone transfers and updates. I've had this so many times now which either causes no notifications or no messages at all. It happens on mine and my wife's phone. Also looking at reviews for this app it is a common issue.
Did you find this helpful?
Isuz Limited
23 October 2023
I'm sorry you're not receiving notifications. Please log out of the app, then back in again and you should start receiving notifications. Regarding not receiving the messages at all, please contact parentsupport@schoolgateway.com with specific details and they'll look into the matter for you. Thank you

What's new

We've improved the look of the Clubs screens, upgraded code and fixed a bug. Thanks for using School Gateway!