We're forced to use this by our school and it's rubbish. Every time you use it on a different device, it changes the pin and locks you out of your other devices, so you don't get any messages. There should be an option to force it to send messages by text instead, just in case you don't happen to have data on your phone all day long. And there's no option to message the school back.
Horrible app. So many usage flaws in the deaign it is where to start. Expect better from a gcse student. No balance facility which doesn't help with seperate parents. A basic feature that should have been in from the start. Terrible design which shows that they rely on parents being forced to use it rather than thinking about how their products will be used.
Utterly poor! The developers need to really work on this app. I don't even get a notifications like other apps to indicate a have a waiting message or something new....that causes me to miss important messages when they are sent. Only way to know if i have a new message is to go into the app🙄. I mean should I spend my entire day checking an app????
I have used this app for ages then suddenly the option to pay for school dinners is gone so I tried the online version only to be notified my email is not registered so cannot make online payments even though I have always used the same email address and then it locked me out of the account! Frustrating and useless!
Hate this app so much! Never remembers my card details, have to enter them every time, can only pay for one thing at a time so have to enter details again for each payment and now I have a new card it won't let me pay at all (says something about 3d verification failure but there is no info on what that even means or how to fix it!) Tried to reinstall & reset but that didn't work & there is no option to look at previous payment details, remove & add cards nor can you fall back on PayPal! I'm going to pay the school in cash as it's a lot easier & less infuriating! I know other parents who feel the same so might be time to try a different app! (nothing to do with the bank! No issues using my card anywhere else & plenty of funds & some of the other mum said that it does store their card details so I'm being fobbed off here!)
Despite repeatedly following the instructions, this app would not allow me to access up to date messages. Simply could not get this app to work.
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