I really wish my school didn't use school gateway. I used to use parentpay then the school changed to this app. Parentpay had a reminder function so I never missed a payment. This app doesn't have that essential function so payments often get missed. I told gateway about this years ago and they've still not implement this most basic of necessities without which this app is not fit for purpose.
Fellow Parents Beware! Just added sufficient funds to my sons acount to see him through to the holidays and twice received a message saying my payment had been declined, i was daft enough to try to make the payment again as the app instructed. Having just checked my emails guess what? Both payments went through perfectly fine first time! How very surprising just before the big hols. There must be a better alternative to this app, already had two issues with school both caused by this app at no fault of my own! An excellent idea, garbage coding.
One of the worst apps I have ever had the misfortune to use. Was it developed as a school project. By primary school children
Not user friendly, there's no option to make multiple payments for multiple kids, to exasperate the point payment details are not saved. Other issues like values refreshing and having to remember a given pin rather than setting up own password makes the whole experience more painful than it needs to be.
Terrible app doesnt recognise email address or phone number and the school has my details and the use this app. Needless to say it will be deleted asap and i will use old fashion cash payments.
I love the fact that you can see your children's attendances, assessments, reports. The only thing i wish they would improve is payment options. Like saving your card details and multiple payment options. And if we could use our own password rather than waiting a pin to be sent.
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