A year after I left my first review, the app has gone from bad to unusable. I definitely won't be relying on a transportation service with an unreliable app. Good concept. Decent service at non-peak hours. Availability in downtown SF during commute hours is pretty poor. I've never been able to get a scoot near South Beach/Embarcadero between 6-7pm. The app itself is terrible. It's laggy, ugly and buggy. It forces you to go through various 'warm welcome' screens every time you start it. There are a ton of location-based apps like Uber etc - follow their design principles rather than trying to re-invent the wheel.
For the first time I couldn't register because of "wrong billing address". Never had it in the past
App takes forever to even load, gave up signing up
App is so buggy it's unusable.
This app really needs a way to make sure you don't forget you have a scoot reserved.
The concept is awesome,once you start riding you'll wonder how you ever lived without it. The problem: outrageous fees and repairs that are taken from your bank account without warning or explaination. If you are the unlucky person to get a bike with say a minor , not even noticeable issue with the hand brake, if they decide to fix it after you ride, you are paying for handbrake maintenance, only you'll only find out when 120 bucks you thought you had disappears. They even charged me twice for it.
Brand new Scoot Android App!