Great service, horrible app and web experience
Shady I loved the service, truly. I was a prolific customer and advocate but Scoot just burned me. They are trying to charge me $184 for damage incurred during an incident after already informing me the case was closed, there wasn't damage beyond minor scratches and I would not be charged! I am most displeased and will not be using the service again :(
Scoot is awesome, love the service. I haven't noticed the app being as buggy as others have. The only thing that annoys me about the app is that it sometimes sucessfully keeps the screen on as you ride, but most of the time fails to do so.
very useful Great idea and well executed, but the ux of the app and especially the map could be improved. Integrating would b great
Great service, app needs work Scoot is genius. Things I'd love to see as a user- ability to filter map for just free scoor rides or scoot type, ability to write a note about the scoot when finishing the trip (i.e. someone left headphones in the trunk). Also, there is inconsistent promo messaging. Some marketing says $2 a ride. Others say $3. Referring a friend says 2 hours free and then it only gives me $6 credit. Just want to make sure the offering is consistent from the app to emails to Google search to street marketing.
Scoot service is good but buggy, app is super buggy Bugs: 1 shutting off my scoot at a red light because I'm not moving. 2 no quick way to find myself or my scoot on the map. Two of us recently spent a day evaluating scoot. The scooters themselves are awesome and fun. But I think the company is having growth issues. Closing and reopening the app had to be done some 50 times on Android and iOS. We also had to call customer service 3 times. Great potential here especially if they keep the price low and get things operating a little more smoothly.
Segment AppsFlyer integration
TomTom VIO owners: This app unlocks the best scooter sat nav for your device.