Seriously?! App doesn't open most of the time! Unreliable at best. Living in Rural route, it is necessary for customers to be able to use this app at any time, anywhere like you stated. However this is not the case! Customers WANT AND NEED RELIABLE SERVICE! Please correct this issue and limit the requirements to that of ONLY info for banking purposes. It is not necessary for you to access other personal information from our devices in order to use this App. Thank you
Scotiabank, I'm not sure what you did to the app but now I'm getting a "sim ejected" error. I'm using the OnePlus 3T, which is dual sim. I understand this is a security feature, but it renders the app useless! Also, the app is very outdated and is slow to load by current standards. I'm a heavy mobile user so this app error really is detrimental to me. If it isn't fixed soon I will consider moving to a bank that will actually listen to their customers.
Was good before last update... I'm using a One Plus 3 with only one sim slot occupied and it keeps telling me sim eject error... also if the loading time could be reduced, i use to have an iphone 4S with way lower specs than this phone and the loading was so much faster...
Another update and the app just keeps getting worse. Sim eject error as others have stated. can't add cards for mobile payment as they have exceeded the max of 2 devices, both of which are the phone I am currently using (it was wiped a couple times) and scotia provides no way or help to removed the cards from "old" devices. THIS APP NEEDS A MAJOR OVERHAUL!
On 28 Nov 2016, I updated this app to use e-receipts and enable mobile wallet. I haven't used mobile wallet yet. E-receipts works. But I can no longer download e-statements. It always says cannot display PDF! 0 star. 1 Mar 2017, I updated the app, still cannot display statement PDF. 21 Mar 2017, updated again, still "Cannot display PDF. (Statement.pdf cannot be opened)". 0 rating. Lazy update and info, such as minor fix or bugs fix. Will go back to paper statements.
The app crashes often. Mobile wallet is unusable. Once you tap the button to pay, it usually remains open for 10 seconds. Now it closes instantly, making payment impossible. Not only that, it's impossible to add new cards without getting 'an unexpected error occurred'
Minor fixes and improvements.