Trying out ScreenConnect and downloaded this app for my Galaxy S7 running android 7. Tried creating a support session and joining it from my phone. As soon as I connect the app crashes. It leaves a notification on my screen that I can't get rid of without rebooting my phone. Also, why are there 5 apps on the app store, can't this be consolidated? Seems confusing, especially if I'm going to expect users that need remote support to install it.
Edit - mouse pointer is completely missing now! As others have stated, the mouse control is ridiculously obtuse and slow. It shouldn't be this hard to use a remote control app. Also, build a real app, not just the browser wrapper and give me a pin option to secure it.
So bad I have to look for a new remote support provider. With the weird way of using a mouse, this is insufferable. Maybe a new version will come out quickly and fix this. Won't hold my breath. Two thumbs down, way way down!!!
Love ScreenConnect, hate the Mouse on this app. Seriously, if they actually payed attention to these reviews, they would see that everyone hates it. KNOCK KNOCK SCREENCONNECT... IS ANYONE HOME???
Not usable anymore. When I zoom in it loses all ability to interact with client and after a few moments resets to default window which is to small as I have multiple monitors.
Too insecure !! Worked well BUT I cannot risk leaving it on my phone & tablet as it stays logged on permanently (doesn't "timeout")
Re-signed by Samsung to work with new signature-verification method
This Service allows you to use a variety of functions by connecting accessories.